Hello, This is in response to claim ID# [redacted] filed by Client This claim was originally sent to Plain & Fancy Custom Cabinetry I sent a installier to the Clients residence to address her molding issue She was not satified with either attempt The Clients residence is in Rockville, MDand we are located in Schaefferstown, Pa I explained that because of the distance we would have to schecdule a third trip when I had someone in the Rockville area My installers will be in Washington DC the week of March 27th We intend to visit th client sometime that week The client knew of the logistics when they asked us to install there cabinets They were responsible for our installers hotel rooms and travel on the original contract They have not paid for our last trips hotel room, which has nothing to do with the current issue That trip was necessary because of additions made during the original installation We will not be seeking payment for that bill David R [redacted] /Sales/ Plain & Fancy Design Center [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: In reference to complaint ID [redacted] , cabinets are finally in my possession [redacted] ***
Hello, This is in response to claim ID# [redacted] filed by Client This claim was originally sent to Plain & Fancy Custom Cabinetry I sent a installier to the Clients residence to address her molding issue She was not satified with either attempt The Clients residence is in Rockville, MDand we are located in Schaefferstown, Pa I explained that because of the distance we would have to schecdule a third trip when I had someone in the Rockville area My installers will be in Washington DC the week of March 27th We intend to visit th client sometime that week The client knew of the logistics when they asked us to install there cabinets They were responsible for our installers hotel rooms and travel on the original contract They have not paid for our last trips hotel room, which has nothing to do with the current issue That trip was necessary because of additions made during the original installation We will not be seeking payment for that bill David R [redacted] /Sales/ Plain & Fancy Design Center [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: In reference to complaint ID [redacted] , cabinets are finally in my possession [redacted] ***