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Planet Auto Group, Inc.

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Reviews Planet Auto Group, Inc.

Planet Auto Group, Inc. Reviews (1)

Review: I initially start to purchase a 2006 Volkswagon Jetta with a deposit of $1000.00. I arrived the following day and the business was closed. I am on public transportation and leaving from one part of long island to the northern is quite pricey with train and cabs and bus.

Finally, a worker arrived and we proceed to do the deal but the 1000.00 now depleted to 800.00 based on two days of transportation output. [redacted] then told me that he cannot sell the Jetta but opted to give a Honda civic for 2k.

As I drove off the lot the car broke down leaving me skeptical in the process, I decided not to take the vehicle but to leave a deposit $495 on the Volkswagen Jetta. After consideration I decided to cancel the deposit and wished for my money to be returned.

and

As I spoke to the [redacted] and wished for my cancellation August [redacted] and my returned deposit, I then called the following day from my number no one responded to my phone call when I then called back with a undisclosed number they picked up raising my suspicion. The following day I called with another number and told him I was on my way to retrieve my money and that I would be there shortly, he said OK, "do you know how long you will be there". Suspicious of them I did not inform them of a time since I am on public transportation. Upon reaching by cab I then greeted him with the expectation of my money in his hand. He then indicated that I had to fill out a refund form and I would receive my money in a check form. VERY displeased on his actions being lead and not informed on the PHONE that I would not receive my money and that I had to wait 3-10 business days for a check. This could had been resolved via fax and phone August [redacted] and

instead of traveling a long distance to retrieve whats mine! And now to wait for a check process for a MA and PA business makes no sense. [redacted] then indicated that the check would be there by Friday and delivered directly to the office. When called on Friday, August [redacted] then said oh it should be here by Saturday, August [redacted] when called on Saturday, the check should be definitely there by Monday, August [redacted] when called on Monday the mail has not arrived. I said to [redacted] ENOUGH!! and demanded that I speak to the issuing department who cuts checks he told me no and that it is an accountant who works out of his home and that not how it works and PlanetAutoGroup. I felt he insulted my intelligence and in corporations/companies business does not proceed this way considering that they have held on to my monies the past 13 days. Of course I called today August [redacted] and NO answer and this place of business.Desired Settlement: My money returned asap!

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Description: AUTO DEALERS-NEW CARS

Address: 434 East Jericho Turnpike, Huntington Station, New York, United States, 11746

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