Planet Fitness - Akron

Dear Mr [redacted] *** We have once again received another letter about [redacted] She has decided to reject our response hereThe letter states that she has decided to get an attorneySome of the claims in her rejection letter don't have proofSo that this matter does not stretch any further we can refund her back the monthly dues from November as I'm not sure exactly what she is looking for at this pointShe didn't use the membership from the time the letters went out in early Oct through 11/29/when we cancelled itPlease contact me back so we can get this issue closed.\Dawantez ShieldsClub ManagerAkron Planet Fitness -----Original Message-----From: "Sent: Thursday, December 7, 12:11pmTo: "Subject: Re: ComplaintDear Revdex.com, Fitness was a nearby fitness center that closed on Oct 13th, Every member from that location was mailed a letter about the closure and that their membership would be transferred to Planet Fitness AkronWe require cancellations to be done in the club to sign off or through certified letterAgainst club policy we decided on 11/29/to cancel via phoneWe hope this case is closed as she will no longer have any withdraws from her checking account from ABC Financial

Dear Mr [redacted]  We have once again received another letter about [redacted]. She has decided to reject our response here. The letter states that she has decided to get an attorney. Some of the claims in her rejection letter don't have proof. So that this matter does not stretch any...

further we can refund her back the monthly dues from November as I'm not sure exactly what she is looking for at this point. She didn't use the membership from the time the letters went out in early Oct through 11/29/17 when we cancelled it. Please contact me back so we can get this issue closed.\Dawantez ShieldsClub ManagerAkron Planet Fitness  -----Original Message-----From: "Sent: Thursday, December 7, 2017 12:11pmTo: "Subject: Re: ComplaintDear Revdex.com, Fitness 19 was a nearby fitness center that closed on Oct 13th, 2017. Every member from that location was mailed a letter about the closure and that their membership would be transferred to Planet Fitness Akron. We require cancellations to be done in the club to sign off or through certified letter. Against club policy we decided on 11/29/17 to cancel via phone. We hope this case is closed as she will no longer have any withdraws from her checking account from ABC Financial.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.