Write a review   Sign In

Planet Self-Storage

Storage Units - Household & Commercial, General Warehousing and Storage (NAICS: 493110)

Have you had any experience with this company? Share it by adding a review!

Planet Self-Storage Reviews (1)

Satisfaction rating: 
User Reviewer848625

Review: Employee is very rude and raciest. Do They don't know how to treat customer right or never heard about good customer service? One employee name [redacted]( the only [redacted] works their) is rude and unprofessional and never should work in customer service. He called me liar and telling me, he had to call me liar because a wood pallet was inside the storage unit when I rented it. I thought it suppose to be there for stuff to lift it up from ground. I guess It was left by previous talent. Now they want me to removed it or I would be charge every month. Never will use planet self storage. Very very upset.....

Desired Settlement: DesiredSettlementID: Other (requires explanation)

Apology from the company the way they treat their customer.

Business

Response:

Business Response /* (1000, 5, 2013/08/21) */

Our manager called the tenant and apologized on Monday morning before I received this complaint. We are also in the process of disciplining the employee.


Mark as useful (0 votes)
Check fields!

Submit a review

Satisfaction rating:
 
 
 
 
 
Upload here Drag & Drop Your files here, or browse

Planet Self-Storage Rating

Overall satisfaction rating

Category: Storage Units - Household & Commercial, General Warehousing and Storage (NAICS: 493110)

Address: 156 Danbury Rd, New Milford, CT, 06776

Website: http://www.planetselfstorage.com

27 people are currently seeking Planet Self-Storage contact information.

| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New