Platinum Elite Distribution LLC Reviews (5)
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Platinum Elite Distribution LLC Rating
Address: 11654 SW Pacific Hwy STE 12, Tigard, Oregon, United States, 97223-8600
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www.kirby.com
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Free bags for life are not generally something that is offeredWe fulfill any sales promise that is written on the contract, which in this case it was notHowever, in hopes of eliminating a feeling of ill-will, or advertising, we will send you a year's supply of bagsPlease also note that the independent sales reps are no longer working with our company If you have any questions, or concerns, please feel free to contact us at our office at [redacted] We would be glad to give you the prompt and courteous service you deserve as our valued customer
To our understanding, Mrs*** contacted our office last week for the first time regarding this matter. However, that is no excuse as to why this family has yet to receive a refund for the returned merchandise. Today, Tuesday, May 26, 2015, a refund check in the amount of $1,will
be sent via FedEx tracking #***. If the customer has any other questions, or concerns, I can be contacted at ***.Sincerely,*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Free bags for life are not generally something that is offered. We fulfill any sales promise that is written on the contract, which in this case it was not. However, in hopes of eliminating a feeling of ill-will, or false advertising, we will send you a year's supply of bags. Please also note that...
the independent sales reps are no longer working with our company. If you have any questions, or concerns, please feel free to contact us at our office at [redacted]. We would be glad to give you the prompt and courteous service you deserve as our valued customer.
Revdex.com:
The company alleges that we have only just recently contacted them to ask for our refund. This is not correct. They have been evasive and deceptive in their communications with us over the last 6 months.I am pleased to hear that they have reportedly sent a refund check. I am anxious to see if, in fact, they are being truthful this time and if they have, in fact, sent the check.I will consider the matter ID [redacted] resolved if and when the check arrives and if there are sufficient funds to cash the check.This constitutes a conditional acceptance of the response from this business.
Sincerely,
[redacted]