Platinum Financial Funding, LLC

I received a very official looking letter saying my home loan has gone under review and has been identified as eligible for a 2.875% rate The letter included the amount of the loan, indicating a credit report had been pulled The very fine print revealed that this is an attempt to induce me to change to a variable rate loan, which would be a very stupid thing to do at this time

BUYER BEWARE! After becoming entangled with an extremely frustrating and unsatisfactory experience with this organization we would highly recommend NOT becoming involved with them
My wife and I entered an agreement to refinance our home with Platinum Financial in the Spring of Little did we know that they would take almost triple the amount of time that should be for closing the transactionThis was due to lost personal paperwork (which remains lost to this day), unexplained delays, poor communication and attempts to charge us additional fees for their failure to lock in the agreed-upon interest rate, and incorrect payment instructions in our closing documents for monthly premiums to them and the ultimate buyer of our mortgageThis caused considerable confusion between us and our new mortgage holder which took several phone calls and emails to resolveThese faulty payment instructions also resulted in one of our payments being sent to the wrong location, resulting in the payment being credited incorrectlyThis mistake wasn't discovered until two months later and was never substantiated in writingOnly after the purchaser of our mortgage sorted out the confusion did we understand we still owed a payment for which we had been incorrectly invoiced
During the process delays we were told TWICE by their representatives NOT to make our monthly payments to our current mortgage holder because they were going to close before the end of the month and pay off the balance; in both instances we did not close on the projected dateConsequently we were charged late payment fees on TWO separate months costing us an extra $that was not reimbursedAfter we finally closed they were late paying off this mortgage holder, resulting in the submission of a negative late-payment report for two months on our record to the credit agenciesThey did not take any corrective action on our behalf for their mistake, so we had to initiate damage control with the credit agencies that took almost two months to reverseNeedless to say, we were completely disgusted with this experience and would recommend that anyone considering financing or re-financing a home to do business with some other company

Great company! Mike did a terrific job getting a tough mortgage closed Great folland communicationHighly recommended!

Horrible business practices and employee is gone that originally had it and another to it over and it was completely differentTerrible
Hello I want everyone to know about this company and how unprofessional they areAlso there lack of experienceI am not going to mention names but I had someone trying to do a construction loan for me there and it kept dragging and dragging outMe and the builder went a few times not only to the office but seemed to be that we just had to keep sending paperwork inNow here is where it gets awfulI my credit was ran and it was told to me I needed to fix a few things so I did and I notified them not to run my credit until I told them toWell they did anyway which started hurting itI spent like dollars to fix my credit that I could have just gave to the contractorSo after spending the money and finally getting approved the financial company they were using called the contractor and me and said he could start the work and it hadn't even c

Tony Holland and his team at Platinum Financial Funding LLC did a excellent job for me and my wife in the purchase of our new homeTony and his team were there for me anytime of the day or even pass hoursThey worked and got us an excellent interest rate and help us lock it down just in timeGood timing on closing alsoWonderful people to work withVery high rated from usThanks!