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Platinum Marketing Solutions LLC

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Platinum Marketing Solutions LLC Reviews (1)

We sell website setup servicesOnce a website is built, all the information and domain ownership etc is passed onto the customerWe have not deleted any customer's sitesThat claim is untrueAfter months, customers may have to confirm their ownership of the domain with ICANN (the Internet
Corporation for Assigned Names and Numbers)This is a 3rd party that has nothing to do with us - all files we provide are still there in the case of a pending domain confirmationIf they don't do this confirmation, the domain may go to a 'pending' stateHowever, all the customer needs to do is click the verification link to confirm their ownershipWe make absolutely no guarantees on what customers will make when using their websitesTo state that we guaranteed they would make $100k is untrueIt is impossible for any one person to guarantee results of another personIf the customer has spent $on marketing services, those are from a 3rd party, not usWe do not sell marketing services - we sell a website setup serviceThe customer paid us for the website setup and was provided with one exactly as advertised and agreed uponWe would never recommend a customer spend $2000+ on marketing if they don't know what they're doingIt is impossible for us to 'covertly charge' $for an auto responder as claimedThat is a 3rd party serviceWhile we create a free day trial account on behalf of the customer, the only way they can be charged is if they knowingly login to the account, add their credit card details, and agree to be charged after the daysIf they don't do this, the free account lapses after daysThe claim that we stole money in this manner is untrue - it would be impossible for us to do so as the customer never gives us any financial account details at any pointWe provide a dedicated support desk for customers after purchase should they need helpThis particular customer has over helpdesk entries (many of which are rude and threatening), but not once have they shown proof they have tried to follow our adviceWe cannot be ultimately responsible for how customers market their sites, how well they follow instructions, or if they fail to keep their domain activeWe provided everything that was advertised for the $priceIn addition, we also provided a bonus website (that has previously sold for $1997) at no extra charge, we have provided additional training (that has sold separately for over $800), and we have provided extensive support to the customerThe website and all associated files are still active - the customer simply has to confirm his domain ownership with I CANN to remove it from the pending stateAgain, we have provided instructions to the customer on how to do this over months ago but they have chosen not to do it and instead falsely claims we've deleted the sites

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Address: 3004 SW 309th St, Federal Way, Washington, United States, 98023

Phone:

30968 0 0
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