Platinum Micro, Inc.

The company often sells online with Ebay however they did not follow through with contract
I made a purchase of two laptops on ebay from this companyShortly after the sale was final, and the company had sent a receipt they company made a shipping label for my itemsInstead of actually giving the items to UPS for shipment the company presumable held on to themWhen the expected date of delivery came and left I contacted the seller on ebay to inform them that they need to ship my computersI received a response from the company that "the package may have been lost in transit." even though the tracking showed that the package never left their buildingI looked for reviews of the company on ebay, and there are several cases of the company not actually shipping their items, and then claiming they were lost in transit
I have reported the company to ebay.com as they should not be allowed to sell items, period

Absolutely the worstDon't Trust that your package will arrive on time or for a reasonable priceTheir idea of expedited shipping is nearly weeksWhen we asked for a refund for a reduced price of the shippingFat ChanceI asked to speak to a manager whom the customer service person was talking to and magically the manager is on lunch and remained so for the rest of the dayOMG forget buying from these guysIts better to buy from a street vendor

They wouldn't split my order to two locations, even before my packages were shipped. They sent both to my friend's house. When I complained, they refunded me on one of them. Both packages were inexplicably returned to their warehouse, but they never told me about it. They claimed the package 'arrived' about 24 days into transit.

When I asked about it, they made no effort to resolve the problem beyond giving me a full refund, and yet I was not served as a customer for almost a month. This was an item my friend was waiting for, and we were both disappointed. This company does not know how to service its customers, and I believe they may have had the package returned to them because a representative thought it was more important to reclaim the hardware they refused to split into a second order than consider that my order was time sensitive.

Keep in mind, this was a small and inexpensive item with a low lifespan.