PlatinumBuys

Platinum Buys does NOT provide good standard of customer service.I will never order anything from them again I also very disappointed in Amazon for allowing these sellers to be on their websiteI bought shoes that I wanted to return because of wrong sizeThe shoes came with no receipt and no return label.I went back and forth with the company several dayWith Amazon help I finally received an email with a return address that everything was in lower case(did not look right)This company told me that I would have to pay for shipping and insure the package tooThis cost was going to be approx$By previous reviews I was not sure if they would refund me...so I still have the shoesI'm writing this review to warn others about this companyI will never order anything from Platinum Buys!!!!!

Platinum Buys does NOT provide good standard of customer service.I will never order anything from them again. I also very disappointed in Amazon for allowing these sellers to be on their website. I bought shoes that I wanted to return because of wrong size. The shoes came with no receipt and no return label.I went back and forth with the company several day. With Amazon help I finally received an email with a return address that everything was in lower case(did not look right). This company told me that I would have to pay for shipping and insure the package too. This cost was going to be approx. $10. By previous reviews I was not sure if they would refund me...so I still have the shoes. I'm writing this review to warn others about this company. I will never order anything from Platinum Buys!!!!!

I received a pair of size 8 shoes in a size 6 box...I ordered a size 6 and I submitted a claim via Amazon which went back to the seller 'PlatinumBuys' and they have yet to respond 2 weeks later, cant seem to get them to follow the processes set up for returns...

Review: I purchased through this company on [redacted]'s website. When I returned the item unopened through [redacted], they never processed a refund. I have been going back and forth with the company for several days and still have no resolution.I first had trouble trying to get them to send me a return label. I received my credit card statement a few days ago, and realized they never refunded my funds from over a month ago.Desired Settlement: $278.19