I am rejecting this response because: there is still no rectification here. I have not received the check. Period. It is lost in the infinite US postal service. As for my calls to the employees, I was placed on hold, and left there. When I called back, I was hung up on. The third time I requested that they cancel the check and re-issue one. It could take months (if ever) for the USPS to return a check that was mailed to the wrong address. That was an error on their part, that they should take responsibility for and own it! Not tell the customer that he/she is wrong for an error THEY made. They are unprofessional and rude, and still blaming me, the consumer for their error. I STILL don't have the check.
I am rejecting this response because: there is still no rectification here. I have not received the check. Period. It is lost in the infinite US postal service. As for my calls to the employees, I was placed on hold, and left there. When I called back, I was hung up on. The third time I requested that they cancel the check and re-issue one. It could take months (if ever) for the USPS to return a check that was mailed to the wrong address. That was an error on their part, that they should take responsibility for and own it! Not tell the customer that he/she is wrong for an error THEY made. They are unprofessional and rude, and still blaming me, the consumer for their error. I STILL don't have the check.