Plaza Inn Limited

Complaint: ***
I am rejecting this response because:Being the owner and realtor on this deal he knew by law what needed to be disclosedYou can see where *** had sub par work done to the plumbing recentlyHe stated that this information did not have to be disclosed two lawyers and paralegal stated this should have been discolosed and his response of a diaper was flushed down the toilet is rediculous that he told me over the phone as a parent there is not a diaper made that fitThis is a $job I'm having to pay that he could have preventedThe issue was years of tree root growth in the pipesHis response is excuses he needs to fix the issue and then this will be resolved
Regards,
*** ***

First of all, let me repeat again
that I have disclosed all required and known information in the Seller’s
Disclosure, along with unrequired information as well. If there are issues that I am unaware of, it
is not possible for me to disclose. I am
not sure in what terms to state this to make it clear, but THERE WAS NO PLUBMING REPAIR WORK DONE AT THIS PROPERTY. Letter to
the Revdex.com he stated “You can see where
*** had sub-par work done to the plumbing recently.” Via email he stated “Attached
is the position sowing where previous sub par previous plumbing work by
driveway was done and not disclosed.”
See below for pictures that were emailed to me on August 31st in reference to the sub-par plumbing work. The NEW GRASS in the above images
he sent is not the result of any CURRENT OR PAST plumbing workIt was the result
of settling soil, which created the soil level to go down and that area was
filled with new soil and grass to make it level. I made many upgrades to the property and the
leveling of soil and partial new grass was one of themI am attaching below an image I
downloaded from Google which will show the settling of the soils on TWO
locationsThis is a very common phenomenon since we have clay type soil called
“expensive soil”. Also
Mr*** *** *** has made many baseless allegations on hear-say of the neighbors
What I am submitting here are the factsI ask that Mr*** *** *** provide
you with some facts

Complaint: [redacted]
I am rejecting this response because: Neighbors stated you were made aware of multiple issues about plumbing and refused to make any repairs in regards to plumbing to the property sir. As stated before you specifically told me with a witness that there was an issue with the plumbing from former tenants about a diaper in plumbing when I mentioned this plumbing issue. This is a fact and you neglected to disclose or repair the issue. A diaper was not the issue years of roots growing in the pipes is the issue. If you would come to terms with this and offer to pay for the repair for the plumbing issue you were aware of then I would close the Revdex.com complaint as satisfactory. I have multiple witnesses that said they would be happy to testify in an Arbitration or Court if subpoena is requested due to the fact repairs on plumbing were not conducted and you were aware of the issue. The $3912.11 for damage you knew was present is less that I will be requesting in small claims. I will also have your other tenants issued subpoena to make statements about repair requests not performed by the property owner on other issues.  
Regards,
[redacted]

As a Texas Licensed Realtor for over 12 years, I have consistently providedservices to all my clients above and beyond the call of duty. I equally provide qualityservices to my clients regardless of whether I am selling OR buying any real estate.The quality of my services is evident through my...

maintenance of a 5-star rating.First of all, I provided excessive information on the Seller's Disclosure,regardless of whether it was required or not. Anything that I was aware of, Idisclosed. Please see Section 5 of the Seller's Disclosure. This is not a requirement;nonetheless I provided as much detail as I possibly could. I attached one full page ofinformation for this item that I am not required to disclose.Second, if there were any items that I felt may need attention in the future, Iwent ahead and took care of it beforehand. A prime example of this would be thereplacement of a working air conditioner. The previous tenants were providing dogsittingservices in the backyard and these dogs were urinating on the A/C unit, whichcaused the coils to corrode. I replaced this unit so that the purchaser would not haveto face any type of financial burden in the future." This was an issue that he knew about from previous tenants when this was arental property per our neighbors. [redacted] who owns many companies for real estateclaims he knew of the issue and provided an email. This email is was not sent to ourrealtor or myself and is also not legal notification as the disclosure must state thisinformation. I have not made any claims of providing an email regarding any issue of thismatter, which would be evident by the fact that nobody has any such email. One timeduring 2016, a previous tenant contacted me regarding a stoppage in the drain line.came to discover that a diaper being flushed down the toilet caused the stoppage.Once this was resolved, the drain was unclogged and there were no issues subsequentto this resolution for the remainder of their stay. Their neighbor is most likelyreferring to this instance. I have never claimed NOR have knowledge of any plumbingissues, other than what is stated above. There were no known pre-existing conditionsof any kind at this property.I Over the past few decades, I have managed many, many properties and themost common cause for a drain stoppage is diapers, especially in properties withbabies.On August 29, 2017, I received a call from [redacted] and he was in full fight mode.He was threatening me by claiming there are battalion lawyers in his family and that Iwill soon be served with a warrant. He did not explain the situation nor was he tryingto find a resolution. [redacted] did not seem interested in resolving the matter; instead hewas just providing legal threats .At the closing of this real estate transaction, I paid $425.00 for a ResidentialService Contract, which is the full amount that they asked - Paragraph 7H of contract.I do not know the type of coverage that they need, nor can I suggest the type ofcoverage they should get. This is the buyer's and the buyer's Realtor's choice andresponsibility.The only thing [redacted] would need to do is find that warranty information and givethem a call. He could have asked me how this could be handled, but as previouslystated he was not interested in a resolution. I actually would have suggested it to himif he had not been threatening me, so instead I decided to keep myself out of it andfree from any additional trlreats from [redacted].You may request the Contract & Closing Disclosure from [redacted] to cross check thefacts provided above. I am giving my written permission to disclose those documentsvia this letter.