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Pleasant Valley Eyecare

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Pleasant Valley Eyecare Reviews (1)

Company responded via phone:The company will not be adjusting Edward's balance to zero They feel they have been more than fairThey have reduced the charges for his wife to zeroThey have also reduced Edwards charge from $ to $103.00.Their explanation for this charge is that Edward has a pre existing medical diagnosis of DBenign neoplasm of left choroid which they are required to submit to the patients medical insurance company His charges are subject to his deductible which had not been metNo matter what facility he would have had services rendered at the balance would have been owed.Company stated the total charges for the consumer would have been $ After the adjustments that have been made to both accounts, they now owe $ The company stated they did not receive a letter from the consumer and when the appointment was scheduled, it was in their appointment scheduling that the insurance was with Vision Service Plan which is what they had previously Company was not aware of new insurance till the day of the appointmentThe company has been in touch with Medical Mutual regarding the complaint and the claims Medical Mutual stated their is no guarantee of payment, the claims were correct and no adjustments would be made through medical mutual as well Medical Mutual stated as well that the patient is responsible for the balance

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