Pleasant Valley Motors

I bought a lemon I've made numerous attempts to settle the matter and the dealership has my money and the car won't give me either. Had car a week Hi my name is [redacted] this is a written confirmation that I've returned the Burgandy 2002 Toyota Camry that was purchased on 03/22/16 and returned on 03/29/2016 at 1:30 pm. The car was having issues as far as loud engine noise, rough idle, low horsepower,low gas mileage,rough running,and delayed start after only having the car for an hour. I returned to dealership on Wednesday 03/23/16 and was told the car needed a tuneup and I could take it to the mechanic. I took the car to the mechanic located at [redacted] Raleigh Nc XXXXX. The mechanic had 2 spark plugs on hand and changed the ones that were showing on dianostic machine error codes. I left mechanic and the car was running terrible so I called the finance manger [redacted] because he's the one I've been communicating with about the car. He advised me to go back to the mechanic and let him know. I went back to the mechanic and he said I needed 2 more spark plugs but he didn't have them on hand and needed to call the dealership for approval to buy parts. He called and spoke with [redacted] and [redacted] said he need confirmation and would call back. So we waited about 30 mins and got no call back so the mechanic said if I bought them and kept my receipt Pleasemt Valley Motors would reimburse me for the 2 remaining spark plugs. So I bought left and went about a mile up the road to [redacted] where I purchased 3 spark plugs (bought extra 1 by mistake). I returned to mechanic who attempted to replace the 2 remaining spark plugs. Upon instillation he discovered motor oil residue on 2 spark plugs meaning oil is leaking into 2 of the engine cylinders. Upon discovery he called [redacted] and made him aware of the situation and I told him I was returning to the dealership to return the vehicle. I got there I spoke with [redacted] (car salesman) [redacted] (finance manager). [redacted] said on Monday he would have it straight as far as trying to get me more money from the bank for a better vehicle. I contacted him on Monday and told him because of work I couldn't come down but I wanted an update. He said he hadn't had a chance to work on it and come Tuesday 03/29/16 so I came around 1:30pm with my two small children ages 8 and 5. He said he still hasn't had a chance to work on my stuff and he needed a hour. I left and walked with my kids about a quarter of mile down the street at chic-fil-a and waited a little more than a hour. Me and kids went back and [redacted] said he still hasn't worked on it. At that moment I took my belongings out the car and called my mom to pick up me and my children. I went in the office and explained I wanted my down payment of $1300 back and left the keys on hos desk. He advised me it will take 2-3 business days to reverse the deal with back and get my down payment money back. I went to the dealership on 4/2/16 and [redacted] said the bank wouldn't reverse the deal and he would have an answer on Monday. I called the bank on Monday 4/4/16 and I was told the dealership has 30 days to reverse the deal. I went to the dealership on 4/4/16 around 6:50 pm and explained to [redacted] what the [redacted] Finance told me and now he said the dealership won't do it because they will lose money and handed me there lawyers telephone number. So now I have no car and no money. They're in possession of both.Desired SettlementI would just like my down payment of $1300 back. Business Response We worked out an amicable solution with the customer in where he will receive his 1300.00 back. Consumer Response Me and Pleasent Valley Motors have settled the matter and I've gotten my refund of $1300 back. Thank youFinal Consumer Response