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Plemix Reviews (6)

Dear Mr [redacted] I have received your estimate along with the picsIt was impossible for me to identify the driver in pics to take his statement especially there is no record in my company books of any service provided to youHowever, allow me to relist the facts included in your letter and estimate.Your truck, [redacted] pickup, rolled off a bridge to a side ditchFrom the pics provided the truck was sitting on its right side with both left tires in the airDue to the impact, both roof airbags were deployedBefore any recovery crews arrived the truck was hanging on its right side wheelsWithout much of details, unfortunate accident like yours, anyone can easily estimate you will have front damage due to rolling off the bridge and hitting the ditch, side damage due to truck being resting on its side, airbag damage, suspension damage due to truck being putting all pressure and weight on two wheels while other two wheels are in the airYour estimate of $shows repairs only to those damages and nothing else.The fact that a tower attempted recovering your truck doesn't mean he caused damage Same is true for the tower that successfully recovered your truck, it doesn't mean he did it without any collateral damageI'm not here to tell you nobody caused or did cause any collateral damage, because simply I don't know from the facts presented What I want to tell you is that, unfortunately, your truck was a total loss before any recovery arrived and any collateral damage if happened will be minimal and insignificant compared to your existing damagesI don't see any logical or professional reason your insurance company will dispute any of your damages in the estimate and try to blame it on any towing company, never seen it in my careerIf you didn't have insurance coverage at that time, I'm happy to offer you 20% off your repair estimate if you hire our collision center to do the jobBeside this offer, I regret to tell you that there is nothing else I can do and I will close my investigation of this complaintBest RegardsArab ***

Revdex.com: II have spoke with Mr [redacted] and I'm sending more infoto hima video of the incident I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards,

Sent: Tuesday, February 14, 7:PM To: drteam Subject: Claim [redacted] Thank you for forwarding to my attention the referenced claim In order to address this claim properly please send me more detailed information about the incident as I'm not personally aware of any damage claimSpecifically I will need to know: - Name of driver involved- Lisc plate or any specific description of truck referenced in the incident Best Regards Arab ***, President

Dear Mr. [redacted]I have received your estimate along with the pics. It was impossible for me to identify the driver in pics to take his statement especially there is no record in my company books of any service provided to you. However, allow me to relist the facts included in your letter and estimate.Your truck, 2014 [redacted] pickup, rolled off a bridge to a side ditch. From the pics provided the truck was sitting on its right side with both left tires in the air. Due to the impact, both roof airbags were deployed. Before any recovery crews arrived the truck was hanging on its right side wheels. Without much of details, unfortunate accident like yours, anyone can easily estimate you will have front damage due to rolling off the bridge and hitting the ditch, side damage due to truck being resting on its side, airbag damage, suspension damage due to truck being putting all pressure and weight on two wheels while other two wheels are in the air. Your estimate of $16167 shows repairs only to those damages and nothing else.The fact that a tower attempted recovering your truck doesn't mean he caused damage.  Same is true for the tower that successfully recovered your truck, it doesn't mean he did it without any collateral damage. I'm not here to tell you nobody caused or did cause any collateral damage, because simply I don't know from the facts presented.  What I want to tell you is that, unfortunately, your truck was a total loss before any recovery arrived and any collateral damage if happened will be minimal and insignificant compared to your existing damages. I don't see any logical or professional reason your insurance company will dispute any of your damages in the estimate and try to blame it on any towing company, never seen it in my career. If you didn't have insurance coverage at that time, I'm happy to offer you 20% off your repair estimate if you hire our collision center to do the job. Beside this offer, I regret to tell you that there is nothing else I can do and I will close my investigation of this complaint. Best RegardsArab [redacted]

Sent: Tuesday, February 14, 2017 7:43 PM To: drteam <[email protected]> Subject: Claim [redacted]   Thank you for forwarding to my attention the referenced claim.   In order to address this claim properly please send me more detailed information about the incident as I'm not personally...

aware of any damage claim. Specifically I will need to know:  - Name of driver involved. - Lisc plate or any specific description of truck referenced in the incident.     Best Regards Arab [redacted], President

Revdex.com:
II have spoke with Mr. [redacted] and I'm sending more info. to him. a video of the incident. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,

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Address: 227 Bellevue Way NE # 308, Bellevue, Washington, United States, 98004-5721

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www.tow4less.biz

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