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Plumb Tech

101 Indian Creek Road East, Chatham, Ontario, Canada, N7M 0M5

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Plumb Tech Reviews (%countItem)

We have been using Plumbtech for at least 10 years for various repairs and projects. We have never been disappointed in all that time. They arrive at the specified date and time, they are totally professional and competent. They do the project properly, cleanup the work area at reasonable prices and the work is guaranteed.
Thankyou Plumtech!

Plumb Tech has been to my home 3 times now and have always been extremely fair with pricing and did a wonderful job every time. Do not call anyone else ever, I highly recommend them.

Plumb Tech Response • Oct 22, 2019

Thank you ***, always nice when someone takes their time to leave a review, kind regards

Plumb Tech arrived within an hour after my phone call, and used an eel to clear my basement drain. They quoted a competitive and fair price. The 2 men were polite and capable, and cleaned up afterwards. I will use them again, and recommend them to other homeowners.

Had Plamb Tech come in for a quote and they quoted $523 for a job that ultimately was done by another plumbing company for $173.60 (including all parts, service and taxes). They charge a flat fee of $399 even if the job is ten minutes, plus a service charge plus parts. And when questioned about their billing practices the guy got defensive and left.

*** Do your homework folks!

Plumb Tech Response • Jan 08, 2019

Good morning, I have spoken to *** our plumber that went to this house for a quote. Customers called and wanted a quote for a repair, they had told the customer they would wait for them in the driveway until they got home, waited thirty minutes for them to arrive.
*** had quoted repair and said thank you and have a great day. We politely left. We went to the house for free and waited thirty minutes for them to show. I find this comment uncalled for and unfair, no work was done. Going forward we always give a price up front for the work, you do not get every job quoted. If the customers choose to call us again we would love to work for them. Kind regards

Plumb Tech
CONSUMER BE AWARE.....

Plumb Tech Chatham. ***
Called requesting a repair to a 3/4" copper T reduced to a 1/2" as it had a pinhole. Tech was there approx 3/4 hour to complete the job. Received the invoice for $588.63.
*** 3/4 hour and that expense. The part itself costs less than $3. Unfortunately it took 4 attempts over 3 days as he kept putting me off with different excuses. I simply wanted to discuss the invoice with *** the owner ***. Come to find out after the fact, this company has a bad name for itself in Chatham Kent.***
there charges are extreme.....
$125 for the service call
$399 for the first hour plus taxes

Plumb Tech Response • Jan 09, 2019

Good afternoon, we were called out on a emergency call, gave *** the service charge to come out, service call is $95 that he signed for on the invoice, not $125.All prices were given up front before work was started. There are two signatures on the invoice, one for work authorization before work begins and second signature for acceptance of work. This was a commercial job that was priced accordingly.
where *** signed his signature of acceptance of work, says straight forward Price, work is priced by the job and not by the hour. When I had talked to *** on the phone, he did not like that we would not give any money back. I explained my position on this matter and asked him for the Owner of the building so we could explain the chargers to ***. I called *** who owns the building and explained to him the charges and let him know we would waive a service call next time they call during normal business hours. We always give prices up front to avoid any confrontations. *** was happy with *** when we had left and was impressed that we soldered everything niceley instead of using shark bites. Hopefully waiving the next service call is good for ***. Kind regards

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Address: 101 Indian Creek Road East, Chatham, Ontario, Canada, N7M 0M5

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