Plumbing Resources

[redacted] , turned the property keys in August 1, We have days to send out an itemized estimate statement of charges, which was sent on August 15, with supporting document of who will be doing the workAfter we have received all the invoices we then have days to send the final statement of charges along with all invoicesAt this point we are waiting on invoices which should be received next week, and then we will send the final transmittal [redacted] who assisted with the Security deposit transmittal spoke to her and tried to let her know she will get copies of invoices, but when she called the repair/clean up was still in process

I am rejecting this response because: The documents were falsifiedI have sent [redacted] the proofI have sent them the copy they falsified and the original copyI stated they failed to give me a day notice and I have the email to prove itI repeate their incompetence is without limits Also I have proved the chandelier was removed and replaced in violation of the lease and in violation of the owners rightsAgain [redacted] s incompetence is proven when [redacted] failed to even know how to give a day notice which she tried to correct later when it was too late I hold the copy to that email which I will present to the right authorities at the court

Complaint ID # ***The ***'s were contacted and told the property they were applying for had been rented and they wanted to re-direct their application to another property.Their applications were not misplaced, there were people processing applications and everything was completed by April
11th, except cor the current tenancy and after attempts the applicant was told that was the only thing holding up their applicationsFinally, on April 25th the verification was received.The owner of *** was contacted and their application was approvedThe applicants anticipated modate as stated on their application was June 1, 2016, which fit for availability of the property.When a person is approved they have hours to secure the property by putting down a holding depositAttached is a copy of the front page of the application to rent and the offer to rent that was voided.*** was told at the signing of the offer to rent if they chose not to secure the property we would accept other applications and start processingThey never mentioned viewing the property before until after the offer to rent had been signed by ***At that point *** contacted the tenant and set up an appointment for April 29th @ 4:p.m., however the current tenant called on the 29th @ 1:p.mand stated she could no keep the appointment and did not give authorization for us to enter without her being presentThe applicants were contacted and told the reply okay. * "Available now" means we are accepting applications and properties are able to be marketed

None of the documents were falsifiedMy prior response still holds as stated , I sent him a day notice effective 7/23/which would expire on 8/22/15, but he contacted his tenants saying we were no longer managing the propertyWe are closing the account.-*** ** ***

I am rejecting this response because: The only way Cornette Property Management's or the tenant's explanation can be credible is if there was an earthquake in Sacramento at the time they approved the removal of the chandelier and but none the less failed to replace it with a like item on March with the excuse that "the chandelier just slipped from the ceiling and the wires were exposed" The complete removal of the chandelier and none replacement with a like item is a violation of the tenants lease agreement and a violation of the landlord's rights The tenants moved in on 9-13-and signed the lease agreement stating " they acknowledge the premises were in good order and repair unless otherwise indicated herein, and shall , at own expense, and at all times, maintain the premises in a clean and sanitary manner including all equipment , furniture, and appliances and furnishings and shall surrender the same, at termination hereof , in as good condition as received wear and tear excepted. Tenants will be provided a Walk-thru Inspectionform to record the condition of the propertyTime is of importance in returning the Walk-Thru Inspection form and must be returned within three days after Tenants take possession of the premisesThe tenant did all these and moved in to the rental assuming these and all responsibilities. The tenant removed the chandelier on March 26, six months after their move in dateIf they report anything unusual it is tenant's responsibility and the Property manager's duty to let them know it is not the landlord who pays as their lease agreement statesI know the Walk-Thru inspection happened as the tenant reported a window pane crack in the kitchen windowMrs*** stated " the tenant does not want to be charged later" The lease agreement also states on page item "Tenant agrees to pay for unnecessary service calls , service calls caused by the tenant's negligence, and for extra service calls as a result of failure to keep appointments"Just enforcing the tenants's lease agreement would have prevented this drama. In addition to the chandelier removal and failure to replace with like item and not charging the tenant correctly, Cornette approved other questionable maintenance requests failing to hold the Tenant responsible. 1)On March 21, the tenant called to have the plumbing "snaked the tubs and sink drains", just six months after move in date$ No questions asked by Cornette as per the lease agreementviolation ofitem#to do before calling the office "use unclogging agent" 2)on Mach 26, the tenant calls for the removal of the chandelier mentioned above $117, " No written permission from agent" top of page lease agreement. 3.) On Oct10, the tenant calls gets maintenance on changing of light bulbs. " Bent center tang in socket and replace light bulbs" $Violation of item #,pglease agreement. 4.) On Dec,the tenant calls for maintenance on an issue " the electrical wires just gotten undone" electrician states on receipt "Found loose wire in switch that feeds power" $115 violation of the rule tenant failed to prove "fair wear and tear" ,not normal. 5)Prior to Dec.3,I had complained to the *** *** about the questionable maintenance and she stated I could go on the next maintenance call and she was supposed to notify the tenant I would be comingWell the tenant cancelled the last minute stating he had to go to workThe electrician and myself were on the way to meet the tenant at the rentalThe tenant was not charged for the cancellation. I called *** to remind her to notify the tenant again ,I felt he was trying to hide something by cancelling the appointment with the repair person if I was present. 6) On Dec, I went with the electrician to the rental and was told to leave the premises by Mrs*** because she had forgotten to notify the tenant again the second time I would be thereI left honoring the lease agreement but I could not verify how legitimate the call was due to consistent negligence of Cornette Property Management Company and its employee Mrs***Cornette Property Management is neglectful in providing the service they are in business for and their unprofessionalism is without limits. I just want Cornette Property managing to accept their lack of management in this case and tell tenant of the lease agreement violation and give them a notice to vacate as they are still managing the property, and finally in accepting this to refund me the $estimated cost from their own account for for the purpose of returning my property to its original condition. I feel defrauded by Cornette Property management and if this goes to a higher level I will file against them in court for one year worth of management fees, for all the questionable maintenance approved and charged indiscriminately to meCornette Property Management has the lease agreement to go by in managing but either they refuse to use it or are neglectful in their responsibility

A licensed electrician was sent to the property because exposed wires were hanging downThe electrician stated the chandelier had slipped down from the ceiling exposing the wires and they were shorting outHe took the chandelier down and replaced it with a lightSince it was defective he threw it
awayThis was a safety hazard for the tenant and the owner was charged $The management agreement stated repairs in excess of $for any one item needs prior approvalThis was well within the $limitAfter the chandelier incident the owner stated all repairs have to be approved through him

Hello,*** *** applied for *** *** *** and her credit was ran on February 26th 2018. She was notified on February 27th that her application was denied on credit via email to ***. A letter regarding the denial was also mailed out to Ms***’s most recent address
listed on her application on February 28th. The property at *** *** *** was rented to a qualifying applicant and is now occupied. The other processing applicants that were still processing for *** *** *** when it was rented had their applications transferred to *** *** *** *** *** *** was the next available unit. The Owner did pull the listing for *** *** ***and we offered a refund to those applicants. Ms*** was not one of those applicants. She was never notified for a refund offer nor was her application ever transferred over to *** *** ***. Her application was denied for the property at *** *** *** before we ever begun advertising *** *** ***. Please see attached documents.Please let me know if you need anything else. Thank you, *** ***

At the time transmittal was sent a letter was also sent that stated these were estimated charges and when the work was completed there would be an amended transmittal sent with receipts with the true chargesThe amended transmittal went out to the tenant with only $charged against them and a
$deposit refundThe $was for late rent in March

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

I am rejecting this response because: I was not refunded my deposit within the required 21 days. I was not notified of official charges by that time either. I just received the $200 dollar deposit refund in the mail today on May 8. I moved out of that complex on March the 22. It should not have taken over a month to receive my money I was owed. I have also been notified that I was charged $150 for paint. I am well aware that the paint needed work. I reject this charge because I lived at that complex for two and a half years and refused to be charged for the normal wear and tear.

I am rejecting this response because: The documents were falsified. I have sent [redacted] the proof. I have sent them the copy they falsified and the original copy. I stated they failed to give me a 30 day notice and I have the email to prove it. I repeate their incompetence is without limits.  Also I have proved the chandelier was removed and replaced in violation of the lease and in violation of the owners rights. Again [redacted]s incompetence is proven when [redacted] failed to even know how to give a 30 day notice which she tried to correct later when it was too late.  I hold the copy to that email which I will present to the right authorities at the court.

Ms. [redacted] did not give us time to respond to her complaint before contacting the Revdex.com. Our office was closed from December 24th through December  27, 2015. Bottom line is she entered into a contract (Offer to rent) without viewing the property and there was another interested party who was ready...

and willing to enter into a contract under the same circumstances. She chose to move forward. Please refer to the offer to rent signed and dated by her. Fortunately for her the other party was still interested and is moving in on the same day she was to take possession, so she is being refunded the holding deposit in full and it is being sent to the address on the application she provided. Thank you,[redacted]

Accounting of the security deposit was dealt with accordingly to the Law. The 1st transmittal was based on the move out inspection and estimates. The tenant vacated on 3/23/15 and the security deposit transmittal was sent 4/6/15 (14 days after the move-out) The Law allows 21 days. After the work was completed there were some items the owner did not charge for and some of the amounts were less than estimated which resulted in a refund to the tenant. The length of tenancy was less than 2 years the move-in date was 6/30/13. We can provide a copy of the move out report with pictures which states multiple nail holes throughout and stickers on the ceiling in one of the bedrooms. The charges remain as stated -[redacted] Cornette Property Manager

[redacted], turned the property keys in August 1, 2016. We have 21 days to send out an itemized estimate statement of charges, which was sent on August 15, 2016 with supporting document of who will be doing the work. After we have received all the invoices we then have 14 days to send the final...

statement of charges along with all invoices. At this point we are waiting on 2 invoices which should be received next week, and then we will send the final transmittal. [redacted] who assisted with the Security deposit transmittal spoke to her and tried to let her know she will get copies of invoices, but when she called the repair/clean up was still in process.