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Ply Gem Industries

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Reviews Ply Gem Industries

Ply Gem Industries Reviews (3)

They do not adequately stand behind their products
We had our house sided with PlyGem vinyl shingle look-alike in 2007. Awhile ago I noticed that one side of the house’s shingles looked like it had stripes. I called the company and was told that altho the 10 year warranty for fading had passed it was possible that what had happened was “checker-boarding”. All I needed to do was send some pictures AND a piece of siding from the affected area because they could not determine if it was really “checker-boarding” unless it was analyzed by their machine. We did as asked and it was agreed that it is what it looks like. Up until then I was satisfied with the company. Their resolution is to send a voucher for the quantity of siding our contractor estimates...and he’d better not be wrong. No flexibility there, but ok. BUT the amount they pay is the what they say is the 2007 cost of the labor for installing the siding. No recompense for removal or any other related work, and certainly not at today’s rate of pay. Meanwhile I’ve noticed that this checker-boarding is appearing in other places on the house but since the $450 they sent for the job is less than 1/3 of the contractor’s estimate for the side of the house with the least sf, I wonder how much more it would cost me to replace their defective product on the entire structure. The warranty is truly lame.

PlyGem does not adequately stand behind their products
Our house was sided in 2007 with Ply Tech vinyl shingle look-alike. Awhile ago we noticed that one end of the house was not uniform in color, but had horizontal lighter colored stripes in places. I called the company and was told the 10 year warranty against fading had expired but the striping looked like “checker boarding” which would be covered with no time limit. All they needed to verify was pictures of all four sides of the house AND pieces of the siding so their machine could analyze the produce. Done. It was determined to be “checker boarding.” That part worked well. However the rest is more than mildly annoying. They sent a voucher to us for the squares our contractor determined he would need. Also sent was a check for their assessment of the labor cost for replacement, at 2007 rates. AND, they only consider the labor to install, not the tear-off nor all the other parts of the job. So their check for $450 is only a third of what the contractor has estimated. Now, I’ve noticed that two other sides of the house are beginning to show signs of checker boarding. It was their product that was defective so why am I bearing the brunt of the cost to fix it?
PlyGem does not adequately stand behind their products

Dec 25, 2019

Do not purchase Leaf Relief to block pine needles The installer stated the product is not working as intended, thus I completed the long and time consuming warranty claim which was denied Leaf Relief doesn't honor their warranty (there are many other posted complaints of them not standing behind their product) I have debris cemented on the covers of my front gutters, high winds won't blow it off and I was told the product is working in my claim denial letter!

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