RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint [To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.] Regards, L [redacted] T*** Like I told them, we were told that they would pull our credit times why did they pull it different times at banks in **, **, and they are not under just banks I also told them to prove to me by pulling their own individual credit score times in the same day that it doesn't drop a credit score more than points Which none of them wanted to do but instead they just want to keep telling me the same thing it doesn't drop your score that muchWe also talked with one of the other bureau's and they told us that the business can go back in and request inquiry be taken off which they said they would do but haven't cause they thought we would just let this whole thing go
We have went over this with the customerWe sent to the banks that he approvedIt would not drop his score that muchHe can request removal of the inquiries through the separate bureaus and they will send us a requestYour credit score would not drop over points due to inquiries
Hello! This message is in regards to complain ID [redacted] Lake keowee contacted me today and have offered to repair the issue with our vehicleThey have quoted the time to complete the work to be done sometime next week
They called the salesperson that Monday and told them what happened, I then spoke to her husband and explained that I could send a Tow truck up to North Carolina and have the truck towed back to our dealership at no charge to him since there dealership told them they couldn't get to itI also explained that I would have a loaner brought up to him and that we would get the truck fixed ASAPHe did not want to hear any of those optionsOnce a new vehicle is NVDRWhich is a new vehicle delivery it is considered a used vehicleI explained this to him and said I would do whatever we could to get the situation fixedHe did not like this answer and for that I am sorryI hope that they got there truck fixed and if they haven't then please let me know and we will do whatever we can to help them get the situation resolvedM [redacted] W [redacted] Operating Partner864-***-***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint [To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.] Regards, L [redacted] T*** Like I told them, we were told that they would pull our credit times why did they pull it different times at banks in **, **, and they are not under just banks I also told them to prove to me by pulling their own individual credit score times in the same day that it doesn't drop a credit score more than points Which none of them wanted to do but instead they just want to keep telling me the same thing it doesn't drop your score that muchWe also talked with one of the other bureau's and they told us that the business can go back in and request inquiry be taken off which they said they would do but haven't cause they thought we would just let this whole thing go
I am currently working with Chrysler to get a resolutionI should know something by the end of the week Mark W [redacted] General Manager[redacted]
We have went over this with the customerWe sent to the banks that he approvedIt would not drop his score that muchHe can request removal of the inquiries through the separate bureaus and they will send us a requestYour credit score would not drop over points due to inquiries
Hello! This message is in regards to complain ID [redacted] Lake keowee contacted me today and have offered to repair the issue with our vehicleThey have quoted the time to complete the work to be done sometime next week
They called the salesperson that Monday and told them what happened, I then spoke to her husband and explained that I could send a Tow truck up to North Carolina and have the truck towed back to our dealership at no charge to him since there dealership told them they couldn't get to itI also explained that I would have a loaner brought up to him and that we would get the truck fixed ASAPHe did not want to hear any of those optionsOnce a new vehicle is NVDRWhich is a new vehicle delivery it is considered a used vehicleI explained this to him and said I would do whatever we could to get the situation fixedHe did not like this answer and for that I am sorryI hope that they got there truck fixed and if they haven't then please let me know and we will do whatever we can to help them get the situation resolvedM [redacted] W [redacted] Operating Partner864-***-***