PMAC Lending Services

Initial Business Response / [redacted] (1000, 5, 2015/07/02) */ PMAC Lending Services, Inc(-MAC") has received the above referenced case and is providing the following responses: PMAC funded this loan on June 25, PMAC provided a credit in the amount of $to cover the costs of the second appraisal and appraisal review fee As this loan was outside the underwriting guidelines for PMAC, it did take longer than normal If you have any questions or require additional information, please contact us Yours truly, Darcie Freeman Chief Compliance Officer Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/09) */ (The consumer indicated he/she ACCEPTED the response from the business.) Yes, it finally happened, and we are thankful for thatWe remain disappointed, however, that the refi process took over monthsEven after our "complicated" (Apparently, relying on clean, renewable energy is problem?) situation was approved by underwriting, it still took over months to close And what about the being asked for duplicate documents, numerous times? When you get an email saying, "We need one last document before closing," and you send that document, should you really expect three more emails, asking for more and more documents to be uploaded? Again, we accept the resolution here, as we did eventually close the loan, but we remain disappointed with PMAC and would NEVER recommend them to anyone