PMC of North Carolina, Inc.

I went to the drive-thru on Friday January 9,2015 and ordered 3 breakfast platters with the scrambled eggs.I began to eat one of the platters and noticed a side skim of eggs.I thought that it was a little large for egg,I move the skim and to my surprise it was a oiled paper towel cooked into the eggs.It was completely GROSS.I was sick in my gut just to see garbage cooked into the eggs.I paid over $18.00 to eat what looked like a baby's diaper cooked into the meal.I took a picture of this junk with my phone.I dumped the trash into the next garbage can.I want my money back and a apology,and to fix this health problem in the kitchen.Product_Or_Service: platter with hot cakesDesired SettlementI spent over $18.00 for this food.I want my money back.And some compensation that I will use, after, I get over the sight of paper trash cooked into my food.Business Response Contact Name and Title: [redacted], Office MgrContact Phone: [redacted]Contact Email: [redacted]Dear Ms. [redacted],Thank you for making us aware of your recent experience at one of our McDonald's restaurants. We need to know which store you had the issue with so that we may make the store supervisor aware and so they may may address them with the General Manager, store managers and crew.We are fully aware that good customer service is the key to our success and truly do apologize. We are in the business of pleasing our guests and are sorry that did not happen during this visit. We look forward to information in regards to which of our locations you had the issue with. If there is more than one McDonald's in the city - please send the street and possibly the cross street so we can identify the location. We can proceed with resolution once we have this important information.Thank you, [redacted] Consumer Response I went to the Mcdonalds in the town of Grantsboro,North Carolina.It is the only Mcdonalds in the city.Final Business Response I am processing your refund today. Please forward the picture you took to [redacted]. Thank you! -[redacted]