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PMG Inc

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Review: The company did not hold up to it's promise of giving me two sinks when they replaced my countertops. I had two sinks and they delivered one. I was told that they would contact me in a week in reference to providing me two sinks. I've had problems with them during the entire process by not returning calls, responding to emails, and having me leaving work early and they not showing up as promised. My dishwasher was disconnected and the plumber that they hired reconnected the plumbing and now my dishwasher will not drain. I had water standing in it for over a week and I've called and told them about the problem. They informed me that the plumber would be back out to fix it, if not the owner would do it himself. I emailed them asking if their plumber couldn't come out to repair the problem, would they reimburse me if I had another plumber to repair it and bill them. I am still waiting on a response as to the repair of drainage problems and sink replacement. They have done damage and should be responsible for correcting the problem. They are very unprofessional and have no concerns about customer satisfaction. I am so frustrated and agitated by their lack of professionalism. I would never do business with them again nor recommend their service to anyone. I have made numerous phone calls and sent over ten emails regarding the problems I've encountered. I feel that I have been more than patient and have not lost my professional bearing and did not become belligerent throughout the entire process.Desired Settlement: My desire outcome is that they would provide me the two sinks as promised, rectify the connection of my dishwasher or refund me all or part of the money so that I can have my plumbing problems fixed.

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Description: Granite

Address: 6810 Rigby Lane, McLean, Virginia, United States, 22101

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