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PMI of Boise

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PMI of Boise Reviews (8)

In response to the complaint we have found the following On the first issue of the deposit not being returned in a timely manner, [redacted] and [redacted] last day in the property was Sept 11th We have days after the move out date to process the security depositSept would of started at day one The deposit check was sent out on Oct 10th.As for the amount of the deposit that was refunded we first would like to make it clear that PMI of Boise did not withhold any funds for their own keeping Below is a explanation of how the funds were dispersed along with attached invoices that were paid by PMI of Boise.$ One additional day of rent for not vacating the property on the 10th as previously agreed.$ Delinquent charges to the City of Meridian for unpaid utilities.$ For miscellaneous cleaning costs (We can provide pictures if necessary)$ For the repairs, parts and service of the following items Garage door dent removal, Hall closet door hinge replacement, towel rack replacement, replace light bulbs, replace air filters, replace and install door stops (We can provide pictures if necessary)We would also like to add that PMI of Boise did have a fair amount of time invested into the coordination of the repairs, cleaning, service and the payment of contractors None of the time PMI of Boise had to invest was deducted from the security deposit [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThey did issue a refund and I am satisfied Sincerely, [redacted]

HelloIt looks like we received a qualified application after you spoke with DanyaleWe are in no way a unethical company trying to steal application feesSince we received a qualified application before you submitted yours we never had the cost of your background screening This is something that happens from time to time and we take steps to do the right thing When it comes to the showing we never received confermation that you would be there so you were not added to the schedule for that dayIf you were on the schedule you would of received a cancellation notice With that being said we have no problem refunding your application fee Please let us know what address you would like a check sentSorry about the inconveniencePMI of Boise

In response to the complaint we have found the following.  On the first issue of the deposit not being returned in a timely manner, [redacted] and [redacted] last day in the property was Sept 11th 2015.  We have 30 days after the move out date to process the security deposit. Sept 12...

would of started at day one.  The deposit check was sent out on Oct 10th.As for the amount of the deposit that was refunded we first would like to make it clear that PMI of Boise did not withhold any funds for their own keeping.  Below is a explanation of how the funds were dispersed along with attached invoices that were paid by PMI of Boise.$36.50  One additional day of rent for not vacating the property on the 10th as previously agreed.$172.02  Delinquent charges to the City of Meridian for unpaid utilities.$50.00   For miscellaneous cleaning costs.  (We can provide pictures if necessary)$361.00  For the repairs, parts and service of the following items.  Garage door dent removal, Hall closet door hinge replacement, towel rack replacement, replace light bulbs, replace air filters, replace and install door stops.  (We can provide pictures if necessary)We would also like to add that PMI of Boise did have a fair amount of time invested into the coordination of the repairs, cleaning, service and the payment of contractors.  None of the time PMI of Boise had to invest was deducted from the security deposit. [redacted]

HelloIt looks like we received a qualified application after you spoke with Danyale. We are in no way a unethical company trying to steal application fees. Since we received a qualified application before you submitted yours we never had the cost of your background screening.  This is something...

that happens from time to time and we take steps to do the right thing.  When it comes to the showing we never received confermation that you would be there so you were not added to the schedule for that day. If you were on the schedule you would of received a cancellation notice.  With that being said we have no problem refunding your application fee.  Please let us know what address you would like a check sent. Sorry about the inconvenience.. PMI of Boise

Complaint: [redacted]
I am rejecting this response because:I will be satisfied when I receive my refund. Please mail the refund to the address below.[redacted]  [redacted]
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They did issue a refund and I am satisfied. 
Sincerely,
[redacted]

Check will be in the mail today for the amount of $70. The complaint claims it was for $75 but I've attached a payment receipt for $70 that was charged.

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