PML Real Estate Group

PMOFL has received this complaint and has already agreed to put unit up for rent and once rented we are terminating the lease Not sure what else to do I will agree to train the PMOFL representative as well which was the other request

Response: Washing Machine works we found that it was unplugged by a tenantPlumbing work order was immediately called into third party plumbing company that wasn't handled by ***Truck is not ours nor is it owned by companyIt's owned by a different tenant in building that is being evicted next weekWe have not received a work order to replace linoleum in bathroom this is first request, happy to check outSent on: 1/[redacted] 1:54:PM

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below PMOFL came out to my apartment last Monday for an inspection and I let them know then that I was only receiving about 5-minutes of hot water per every 6-hoursI'm still currently having to boil water on the stove when I have to clean anything in the apartment if I decided to clean myself that dayAnd they never got back to me about a reimbursement for the days that I did go without any water at all Regards,sufficient [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meThe reimbursement would be for the THREE separate occasions that my water was cut off without noticeI will wait for the business to perform this action and, if it does, will consider this complaint resolvedI will start another case if all maintenance issues are resolved.
Regards,
*** ***

The owner of the building pays the water bill each month not the management company He didn't pay the bill and water company shut off He has paid the bill and water has been turned back on

So the licensed plumbing company that installed water heater said that water heater is fully functional and based on the size of the water heater it's output is perfect The owner uses this company and has nothing to do with PMOFL which manages the leasing and bookkeeping for the property Once again I can ask owner if willing to reimburse you again but answer was no since water heater works fine

Spoke to our maintenance department they show that they have left voicemails for you and finally got a call back and you already have this repair scheduled for Tuesday January 23,

It is my understanding that the owner of property paid a licensed plumber to replace the water heater and they tested it and it works fine

PMOFL has received this complaint and has already agreed to put unit up for rent and once rented we are terminating the lease Not sure what else to do I will agree to train the PMOFL representative as well which was the other request.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
PMOFL came out to my apartment last Monday for an inspection and I let them know then that I was only receiving about 5-minutes of hot water per every 6-hoursI'm still currently having to boil water on the stove when I have to clean anything in the apartment if I decided to clean myself that dayAnd they never got back to me about a reimbursement for the days that I did go without any water at all
Regards,sufficient
*** ***

The owner of the building pays the water bill each month not the management company? He didn't pay the bill and water company shut off? He has paid the bill and water has been turned back on

Spoke to our maintenance department they show that they have left voicemails for you and finally got a call back and you already have this repair scheduled for Tuesday January 23,

[redacted]?
[redacted]? Hello,I called the phone number in my email and they said I had to send an email to this address explaining that my the issue with my water is still currently that I'm not getting sufficient Hot water.I did completely lose water for? days later? on in the week after I had submitted this complaint on the 7th of December.Sincerely,[redacted]? ?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. The reimbursement would be for the THREE separate occasions that my water was cut off without notice. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. I will start another case if all maintenance issues are resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
PMOFL came out to my apartment last Monday for an inspection and I let them know then that I was only receiving about 5-10 minutes of hot water per every 6-8 hours. I'm still currently having to boil water on the stove when I have to clean anything in the apartment if I decided to clean myself that day. And they never got back to me about a reimbursement for the days that I did go without any water at all.
Regards,sufficient
[redacted]

Response:
Washing Machine works we found that it was unplugged by a tenant. Plumbing work order was immediately called into third party plumbing company that wasn't handled by [redacted]. Truck is not ours nor is it owned by company. It's owned by a different tenant in building that is being evicted...

next week. We have not received a work order to replace linoleum in bathroom this is first request, happy to check out.
Sent on: 1/26[redacted] 1:54:29 PM

PMOFL has received this complaint and has already agreed to put unit up for rent and once rented we are terminating the lease.  Not sure what else to do.  I will agree to train the PMOFL representative as well which was the other request.

It is my understanding that the owner of property paid a licensed plumber to replace the water heater and they tested it and it works fine.

So the licensed plumbing company that installed water heater said that water heater is fully functional and based on the size of the water heater it's output is perfect.  The owner uses this company and has nothing to do with PMOFL which manages the leasing and bookkeeping for the property.  Once again I can ask owner if willing to reimburse you again but answer was no since water heater works fine.

[redacted] 
[redacted]...

[redacted]
[redacted] Hello,I called the phone number in my email and they said I had to send an email to this address explaining that my the issue with my water is still currently that I'm not getting sufficient Hot water.I did completely lose water for 3 days later on in the week after I had submitted this complaint on the 7th of December.Sincerely,[redacted]