Pocket Tripod

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This complaint has not been resolved. I asked on 1/if the product was shipped from California where they are located it should take a maximum of days to get to Arizona. They are now not responding again.
Regards,
*** ***

I never got anything in the regular mail, only emailI have snapshotted parts of my receipt along with another email

Dear [redacted],Thank you for contacting us, and we apologize for the delay in responding to your support ticket. We've had an unusually high volume of support tickets recently, which is why we could not respond to you sooner. Your order was shipped on January 5th and we've emailed the tracking number to...

you. However, there seems to be an issue with the tracking, and we will investigate it with [redacted], and follow up with you privately. If there is anything else that we can do for you, please don't hesitate to email us directly. ([email protected])