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Pocketrockets Racing Reviews (4)

I recently had my transmission go on my jeep patriotI needed to get it fixed before I went out of town again for workNeil and Arash went the extra mile and stayed late so I could have it in time before I leftThey got me the best quote in town out of places and were very friendlyOnly place I'll recommend to friends or family

I did my homework regarding transmission shops in Calgary - prior to taking my car inI found a lot of dishonest and bad reviews for different shops and was very nervous about taking it in to ANY shopI eventually went with a AMA certified shop I had a really positive experience when I took my Jetta into the NE Calgary location in April for what I thought was a clutch or transmission issue I work in the customer service industry and was very impressed with how I was treated by my mechanic - ***I visited the NE location personally prior to taking my vehicle in and discussed with [redacted] what could have been wrongHe seemed very experienced and educated with VW transmissions, and so, after speaking with him - I decided to bring it in In a nutshell, the issue I had experienced could not be duplicated by ***He kept me in the loop as too what he thought it could have been and so, it was decided that the car needed a fluid flush for the clutch/brakesHe assumed the fluid that was in the system had moisture in it, which in turn affected the clutch functionality and engagement of the gears [redacted] was very upfront and honest with what he thought my car needed! He could have easily charged me for a service/repair I didn't really need, yet he kept the solution and customer service top notch and affordable! Thanks ***! The only reason I gave this shop an 8/10, is that I didn't hear from them (the day I had the car towed to this location) to tell me the car was received or what the status of my car wasEven though I made an appointment to get it inI had to phone 2days later to find out if they received it and when they would get to work on it(I spoke with a different employee at that time) Anyway, overall - I would definitely recommend this company and my mechanic (***)

I recently had my transmission go on my jeep patriot. I needed to get it fixed before I went out of town again for work. Neil and Arash went the extra mile and stayed late so I could have it in time before I left. They got me the best quote in town out of 4 places and were very friendly. Only place I'll recommend to friends or family.

I did my homework regarding transmission shops in Calgary - prior to taking my car in. I found a lot of dishonest and bad reviews for different shops and was very nervous about taking it in to ANY shop. I eventually went with a AMA certified shop. I had a really positive experience when I took my 2003 Jetta into the NE Calgary location in April 2015 for what I thought was a clutch or transmission issue.

I work in the customer service industry and was very impressed with how I was treated by my mechanic - [redacted]. I visited the NE location personally prior to taking my vehicle in and discussed with [redacted] what could have been wrong. He seemed very experienced and educated with VW transmissions, and so, after speaking with him - I decided to bring it in. In a nutshell, the issue I had experienced could not be duplicated by [redacted]. He kept me in the loop as too what he thought it could have been and so, it was decided that the car needed a fluid flush for the clutch/brakes. He assumed the fluid that was in the system had moisture in it, which in turn affected the clutch functionality and engagement of the gears. [redacted] was very upfront and honest with what he thought my car needed! He could have easily charged me for a service/repair I didn't really need, yet he kept the solution and customer service top notch and affordable! Thanks [redacted]!

The only reason I gave this shop an 8/10, is that I didn't hear from them (the day I had the car towed to this location) to tell me the car was received or what the status of my car was. Even though I made an appointment to get it in. I had to phone 2days later to find out if they received it and when they would get to work on it. (I spoke with a different employee at that time).

Anyway, overall - I would definitely recommend this company and my mechanic ([redacted]).

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