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Poer's Custom Pools, LP

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Poer's Custom Pools, LP Reviews (2)

She agreed to 8000.00 agreement. See attachment as proof from our text messege conversation. Customer is attempting to not pay us because our installers were late twice. Granite was repaired to her satisfaction but glue story is a complete lie. We will not tolerate people trying to take advantage of...

us. It is true we will take this to small claims court if neccesary. We tried to give her a fair discount amount because we were late but she refused.

Complaint: [redacted]
I am rejecting this response because:Their attachment was not a written and signed contract.  Therefore it is not valid.,   If you see the quote, It is was poorly written and poorly calculated.  I am not obligated to pay tax on this quote unless I purchase the material.  I don't see any price on material.  No company steal money from clients without their authorization.  I gave them a chance to fix it.  I told them to credit $700 that leave $900 for them.  But they didn't do.  Because they were too greedy to take extra $700 for the name of  tax. which is illegal.Again, floor job and granite job was not meet standard.. the two guys messed up the job as they took two pieces of granite and re-cut and attached, however, there are two big gap between. they cheated the corner with a clear glue. It was the ugly job I ever seen. For the floor, there are still sticky glues in bathrooms, kitchen, dinning room.  I took out most of it as they never return to take them out.  Yes, the company send a man to mop the floor, but mopping floor doesn't take off the glues.  They didn't install the new floor under the oven and dishwasher all the way.  As they couldn't remove several nuts as they didn't have a proper tool.   After all, my handyman help them to remove those nuts so they can complete the job.  I can't pay full price for mediocre work.    I tried to communicate with [redacted] with a good attitude, but he response was negative.
Regards,
[redacted]

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