Point Loma Credit Union Reviews (3)
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Point Loma Credit Union Rating
Description: Credit Unions, Financial Services
Address: 9420 Farnham St, San Diego, California, United States, 92123-1321
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www.plcu.com
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and
find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.I would like to close this complaintThe bank contacted me and resolved the issue
Regards,
*** ***
This was resolved with Mr. [redacted] on February 25, 2016. We returned the funds to Mr. [redacted] as requested. He picked up a cashier's checks at the Carlsbad Branch the same day.
Review: Worst service I've ever had from a bank. I paid my $5 "membership fee" and deposited money. Was going to get a car loan but didn't make sense. I left my funds in the account and later than week went online to start setting things up so I could direct deposit funds to that account, well their website is useless and so I never ended up doing it. Their hours are horrible... why would a bank close at 5pm every business day... most people work till 5pm.
Anyways, fast forward a few years and I remembered I had money in that account, went in to withdraw the funds and close the account. The branch manager said, "that account was closed out. there was no activity so we closed it". So you charge me a fee to become a "member", then I give you money to put in your bank and you say "pound sand, that money is gone. it costs us money for you to keep your money in here" ???? They should fire that branch manager, his name was [redacted].Desired Settlement: I want my money back and membership fee. Total of $100.
Business
Response:
This was resolved with Mr. [redacted] on February 25, 2016. We returned the funds to Mr. [redacted] as requested. He picked up a cashier's checks at the Carlsbad Branch the same day.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.I would like to close this complaint. The bank contacted me and resolved the issue.
Regards,