Point Loma Woods c/o Lincoln Property Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my dispute Please enter your reason(s) for rejecting the business response below.I spoke with [redacted] the apartment manager prior to having the apartment sprayed on 4/22/She noted how I was noncompliant with the first spraying in Jan that was not recordedShe noted it is "common sense" for me to know to empty the cabinets when the apartment sprays for bugsI informed her this is not correct information due to never residing with roachesThey sprayed this past Friday without me knowing and I did not empty the cabinetsI have attached two videos, one of my cabinets being emptied for spraying on 4/22/and the following week of finding a living roach in the refrigerator on 4/27/In the apartments response to my complaint, the person lied about me not being compliant with emptying my cabinets proof being the video prior to sprayingThe management has been rude and fails to resolve this problemThey offered to move me to another apartment however I feel this will not resolve the problem roach problemThe only thing moving to another apartment might resolve is the urine smellI have months left on this lease and it makes no sense to pack up, move to another apartment in this complex, unpack and then have to pack again to completely leave this complex due to the negative interactions with the staff and experience in the apartment complexI desire to be released from this lease as soon as possible without penalty Regards, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.I spoke with [redacted] the apartment manager prior to having the apartment sprayed on 4/22/16. She noted how I was noncompliant with the first spraying in Jan 2016 that was not recorded. She noted it is "common sense" for me to know to empty the cabinets when the apartment sprays for bugs. I informed her this is not correct information due to never residing with roaches. They sprayed this past Friday without me knowing and I did not empty the cabinets. I have attached two videos, one of my cabinets being emptied for spraying on 4/22/16 and the following week of finding a living roach in the refrigerator on 4/27/16. In the apartments response to my complaint, the person lied about me not being compliant with emptying my cabinets proof being the video prior to spraying. The management has been rude and fails to resolve this problem. They offered to move me to another apartment however I feel this will not resolve the problem roach problem. The only thing moving to another apartment might resolve is the urine smell. I have 3 months left on this lease and it makes no sense to pack up, move to another apartment in this complex, unpack and then have to pack again to completely leave this complex due to the negative interactions with the staff and experience in the apartment complex. I desire to be released from this lease as soon as possible without penalty.
Regards,
[redacted]