Bought a used car here with guarantee that all issues with car would be fixed before purchaseFast forward a week after purchase and the check engine light appeared and had the car taken in for repairs and maintainedThey have given me the runaround many of timesI have had to take the car for the same issue and more with nothing getting resolvedThe last time I had my car there they took a week with it to tell me they hadn't started even working on it and then tried to blame the insurance companyThey however did not know I had already spoken to the insurance agent and the agent had told me there was no claimThese people are scammersWhen I received my car back after that incident they broke my car'so antenna, and refuse to fix it because I decided to take my vehicle elsewhere as advised by the insurance agentDo not reccommend these people to anyoneThey prey on the Hispanic community, which is a shame because all the employees there are HispanicTheir customer service skills are far below mediocreThey speak to their customers as if we were below them, and when confronted they act dumbfoundedDo not recommend
Miss [redacted] purchased a vehicle at the Glendale location 2/4/Agreed to our terms and conditionsShe owes on them she only had a deposit for plates, and that deposit goes to the owed cycle on the plates given by Motor Vehicle DepartmentShe didn't purchase cycles or years of plates, we explained to her the way it goes concerning the platesProof, explained to her on the Customer Checklist form.#1) I have a copy and have been explained of all the documents regarding this transitionThis is including but not limited to the Bill of Sell, sales contract, power of attorney, odometer statements, AZ title app., Buyers guide and gap insuranceAND PLATE DEPOSIT, any outstanding balance customer is responsible.Sun City Cars sell all contracts to financial institutionsMiss [redacted] default to make first payment to her financial institution were she got the loanShe voluntary surrender the vehicle to them.On credit application and customer delivery check list.#8) I understand that any money given to hold a vehicle is considered non-refundable and this policy in non-negotiable.Any money is non-refundable, she knew that she only had a deposit for plates "customer delivery checklist."#9) I have had the chance to ask any and all questions I might have regarding this transaction and they have all been answered to my satisfaction.Miss [redacted] failed to make a payment to her financial institutionShe knew on plates, she only had a deposit, and will only be one cycleShe got repossessed by financial institution She agreed money is non-refundable We take our sales very serious, we respect, and explain all paperwork and documents before releasing the vehicleThis complaint is invalid
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I purchased a vehicle with sun city cars, the vehicle was not in driving conditions which they told me the car just needed to be alligned, I beleive weeks later I took the vehicle to have that done and I went to the shop they told me to go, the mechanice checked the front tires and said I was very lucky to be alive, because the car was not in driving conditions they replaced the bolt which was lose and I could of had an accident that really scared me because I had went to las vegas with my children and drove the vehicle not knowing there was more to be done to the vehiclesecondly, they gave me a temporary tag when I purchased the vehicle dated 3/16/until my new plates come in with my new registration, they called me on 3/18/stating they have received my plates, I went to pick them up at dealership and noticed the plates and registration where already expired with a date of 3/15/2014? now to me that does not make sense at all, I have gotten other vehicles in the past and they always took care of my plates and registration the right wayso I asked them why my plates are already expired? [redacted] at sun city cars said they prorated my registration which I dont undertand what that means, I reached out to the finance company BHFC and they said sun city cars is responsible for there customers registration to be done the right way..I dont agree why I have to pay $out of my pocket to re-register the vehicle when I put $down, the vehicle is with sun city cars all I want is my money back, I will never recommend them to no one, its not fair that they keep my car and my money then try to sell it againnow Im taking the bus to work and walking my children to school its been very hard, Ive been to the hospital times last month, due to this stressful situationIm a single mother with children and I feel I was taken advantage them knowing I needed a vehicle right away
Sun city cars is falsifying information because I only owned the car for months after I purchased it on how is it I called them on after I gave the car back to the bank because of the status of the car and is their a reason why they are only showing from late when the car is a the damage that disable the car happen in and again they are dishonest lying saying I called in years later when I gave the car back in the same year I got it months later the customer that probably called was probably another unsatisfied customer because as soon as I gave the car back to the bank a week later it was back in their lot with a sale sign I expect this to get investigated you can just tell by the way they wrote the letter I received that they are being defensive about it please look into this company
Mr [redacted] purchase a vehicle on October 23, of 2014, Hyundai Sonata, Sun City Cars doesn't sell Branded title, salvage title or TMU, We don't know what the finance company told customer or if they repossess the vehicleOn our end customer only call on May 28th of 2016, to make a complain from one of the stores about the carfax, explain to customer we don't and we cant do anything on carlax, on March 25'" of he was involve in an accident and is when the vehicle was reported salvage, that'sway off when we sold the vehicle, apparently he is trying to get advantage, here's report of carfax to proof that he is not telling the truth
Vehicle was sold on 10/23/2014, and got involuntary repossession on January 28th of 2015, reason didn't make any payment, we purchase back the contract from lender, reason payment recourse because customer history credit, didn't have any issues on title, lenders doesn't take salvage, branded or TMU title, Mr*** call on May of of 2016, to complain about vehicle being salvage, we explain that it had clean title and before same thing on pulling CarfaxHe not even had the vehicle any more, and still providing information to himwe have done everything to provide information needed, Please close this claim is irrelevant, Looks he didn't think the lender will repossess the vehicle, it happens if you don't pay you're monthly payment
Bought a used car here with guarantee that all issues with car would be fixed before purchase. Fast forward a week after purchase and the check engine light appeared and had the car taken in for repairs and maintained. They have given me the runaround many of times. I have had to take the car for the same issue and more with nothing getting resolved. The last time I had my car there they took a week with it to tell me they hadn't started even working on it and then tried to blame the insurance company. They however did not know I had already spoken to the insurance agent and the agent had told me there was no claim. These people are scammers. When I received my car back after that incident they broke my car'so antenna, and refuse to fix it because I decided to take my vehicle elsewhere as advised by the insurance agent. Do not reccommend these people to anyone. They prey on the Hispanic community, which is a shame because all the employees there are Hispanic. Their customer service skills are far below mediocre. They speak to their customers as if we were below them, and when confronted they act dumbfounded. Do not recommend.
Mr [redacted] purchase a vehicle on October 23, of 2014, 2012 Hyundai Sonata, Sun City Cars doesn't sell Branded title, salvage title or TMU, We don't know what the finance company told customer or if they repossess the vehicle. On our end customer only call on May 28th of 2016, to make a complain from...
one of the stores about the carfax, explain to customer we don't and we cant do anything on carlax, on March 25'" of 2016 he was involve in an accident and is when the vehicle was reported salvage, that'sway off when we sold the vehicle, apparently he is trying to get advantage, here's report of carfax to proof that he is not telling the truth.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I purchased a vehicle with sun city cars, the vehicle was not in driving conditions which they told me the car just needed to be alligned, I beleive 2 weeks later I took the vehicle to have that done and I went to the shop they told me to go, the mechanice checked the front tires and said I was very lucky to be alive, because the car was not in driving conditions they replaced the bolt which was lose and I could of had an accident that really scared me because I had went to las vegas with my children and drove the vehicle not knowing there was more to be done to the vehicle.. secondly, they gave me a temporary tag when I purchased the vehicle dated 3/16/2014 until my new plates come in with my new registration, they called me on 3/18/2014 stating they have received my plates, I went to pick them up at dealership and noticed the plates and registration where already expired with a date of 3/15/2014? now to me that does not make sense at all, I have gotten other vehicles in the past and they always took care of my plates and registration the right way.. so I asked them why my plates are already expired? [redacted] at sun city cars said they prorated my registration which I dont undertand what that means, I reached out to the finance company BHFC and they said sun city cars is responsible for there customers registration to be done the right way..I dont agree why I have to pay $350 out of my pocket to re-register the vehicle when I put $2000 down, the vehicle is with sun city cars all I want is my money back, I will never recommend them to no one, its not fair that they keep my car and my money then try to sell it again... now Im taking the bus to work and walking my children to school its been very hard, Ive been to the hospital 4 times last month, due to this stressful situation.. Im a single mother with 3 children and I feel I was taken advantage them knowing I needed a vehicle right away.
Miss. [redacted] purchased a vehicle at the Glendale location 2/4/2014. Agreed to our terms and conditions. She owes on them she only had a deposit for plates, and that deposit goes to the owed cycle on the plates given by Motor Vehicle Department. She didn't purchase 2 cycles or 2 years of...
plates, we explained to her the way it goes concerning the plates. Proof, explained to her on the Customer Checklist form.#1) I have a copy and have been explained of all the documents regarding this transition. This is including but not limited to the Bill of Sell, sales contract, power of attorney, odometer statements, AZ title app., Buyers guide and gap insurance. AND PLATE DEPOSIT, any outstanding balance customer is responsible.Sun City Cars sell all contracts to financial institutions. Miss [redacted] default to make first payment to her financial institution were she got the loan. She voluntary surrender the vehicle to them.On credit application and customer delivery check list.#8) I understand that any money given to hold a vehicle is considered non-refundable and this policy in non-negotiable.Any money is non-refundable, she knew that she only had a deposit for plates "customer delivery checklist."#9) I have had the chance to ask any and all questions I might have regarding this transaction and they have all been answered to my satisfaction.Miss. [redacted] failed to make a payment to her financial institution. 1. She knew on plates, she only had a deposit, and will only be one cycle.2. She got repossessed by financial institution. 3. She agreed money is non-refundable. We take our sales very serious, we respect, and explain all paperwork and documents before releasing the vehicle. This complaint is invalid.
Sun city cars is falsifying information because I only owned the car for 4 months after I purchased it on 2014 how is it I called them on 2016 after I gave the car back to the bank because of the status of the car and is their a reason why they are only showing from late 2014 when the car is a 2012 the damage that disable the car happen in 2012 and 2013 again they are dishonest lying saying I called in 2016 2 years later when I gave the car back in the same year I got it 4 months later the customer that probably called was probably another unsatisfied customer because as soon as I gave the car back to the bank a week later it was back in their lot with a sale sign I expect this to get investigated you can just tell by the way they wrote the letter I received that they are being defensive about it please look into this company
Bought a used car here with guarantee that all issues with car would be fixed before purchaseFast forward a week after purchase and the check engine light appeared and had the car taken in for repairs and maintainedThey have given me the runaround many of timesI have had to take the car for the same issue and more with nothing getting resolvedThe last time I had my car there they took a week with it to tell me they hadn't started even working on it and then tried to blame the insurance companyThey however did not know I had already spoken to the insurance agent and the agent had told me there was no claimThese people are scammersWhen I received my car back after that incident they broke my car'so antenna, and refuse to fix it because I decided to take my vehicle elsewhere as advised by the insurance agentDo not reccommend these people to anyoneThey prey on the Hispanic community, which is a shame because all the employees there are HispanicTheir customer service skills are far below mediocreThey speak to their customers as if we were below them, and when confronted they act dumbfoundedDo not recommend
Miss [redacted] purchased a vehicle at the Glendale location 2/4/Agreed to our terms and conditionsShe owes on them she only had a deposit for plates, and that deposit goes to the owed cycle on the plates given by Motor Vehicle DepartmentShe didn't purchase cycles or years of plates, we explained to her the way it goes concerning the platesProof, explained to her on the Customer Checklist form.#1) I have a copy and have been explained of all the documents regarding this transitionThis is including but not limited to the Bill of Sell, sales contract, power of attorney, odometer statements, AZ title app., Buyers guide and gap insuranceAND PLATE DEPOSIT, any outstanding balance customer is responsible.Sun City Cars sell all contracts to financial institutionsMiss [redacted] default to make first payment to her financial institution were she got the loanShe voluntary surrender the vehicle to them.On credit application and customer delivery check list.#8) I understand that any money given to hold a vehicle is considered non-refundable and this policy in non-negotiable.Any money is non-refundable, she knew that she only had a deposit for plates "customer delivery checklist."#9) I have had the chance to ask any and all questions I might have regarding this transaction and they have all been answered to my satisfaction.Miss [redacted] failed to make a payment to her financial institutionShe knew on plates, she only had a deposit, and will only be one cycleShe got repossessed by financial institution She agreed money is non-refundable We take our sales very serious, we respect, and explain all paperwork and documents before releasing the vehicleThis complaint is invalid
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I purchased a vehicle with sun city cars, the vehicle was not in driving conditions which they told me the car just needed to be alligned, I beleive weeks later I took the vehicle to have that done and I went to the shop they told me to go, the mechanice checked the front tires and said I was very lucky to be alive, because the car was not in driving conditions they replaced the bolt which was lose and I could of had an accident that really scared me because I had went to las vegas with my children and drove the vehicle not knowing there was more to be done to the vehiclesecondly, they gave me a temporary tag when I purchased the vehicle dated 3/16/until my new plates come in with my new registration, they called me on 3/18/stating they have received my plates, I went to pick them up at dealership and noticed the plates and registration where already expired with a date of 3/15/2014? now to me that does not make sense at all, I have gotten other vehicles in the past and they always took care of my plates and registration the right wayso I asked them why my plates are already expired? [redacted] at sun city cars said they prorated my registration which I dont undertand what that means, I reached out to the finance company BHFC and they said sun city cars is responsible for there customers registration to be done the right way..I dont agree why I have to pay $out of my pocket to re-register the vehicle when I put $down, the vehicle is with sun city cars all I want is my money back, I will never recommend them to no one, its not fair that they keep my car and my money then try to sell it againnow Im taking the bus to work and walking my children to school its been very hard, Ive been to the hospital times last month, due to this stressful situationIm a single mother with children and I feel I was taken advantage them knowing I needed a vehicle right away
Sun city cars is falsifying information because I only owned the car for months after I purchased it on how is it I called them on after I gave the car back to the bank because of the status of the car and is their a reason why they are only showing from late when the car is a the damage that disable the car happen in and again they are dishonest lying saying I called in years later when I gave the car back in the same year I got it months later the customer that probably called was probably another unsatisfied customer because as soon as I gave the car back to the bank a week later it was back in their lot with a sale sign I expect this to get investigated you can just tell by the way they wrote the letter I received that they are being defensive about it please look into this company
Mr [redacted] purchase a vehicle on October 23, of 2014, Hyundai Sonata, Sun City Cars doesn't sell Branded title, salvage title or TMU, We don't know what the finance company told customer or if they repossess the vehicleOn our end customer only call on May 28th of 2016, to make a complain from one of the stores about the carfax, explain to customer we don't and we cant do anything on carlax, on March 25'" of he was involve in an accident and is when the vehicle was reported salvage, that'sway off when we sold the vehicle, apparently he is trying to get advantage, here's report of carfax to proof that he is not telling the truth
Vehicle was sold on 10/23/2014, and got involuntary repossession on January 28th of 2015, reason didn't make any payment, we purchase back the contract from lender, reason payment recourse because customer history credit, didn't have any issues on title, lenders doesn't take salvage, branded or TMU title, Mr*** call on May of of 2016, to complain about vehicle being salvage, we explain that it had clean title and before same thing on pulling CarfaxHe not even had the vehicle any more, and still providing information to himwe have done everything to provide information needed, Please close this claim is irrelevant, Looks he didn't think the lender will repossess the vehicle, it happens if you don't pay you're monthly payment
Bought a used car here with guarantee that all issues with car would be fixed before purchase. Fast forward a week after purchase and the check engine light appeared and had the car taken in for repairs and maintained. They have given me the runaround many of times. I have had to take the car for the same issue and more with nothing getting resolved. The last time I had my car there they took a week with it to tell me they hadn't started even working on it and then tried to blame the insurance company. They however did not know I had already spoken to the insurance agent and the agent had told me there was no claim. These people are scammers. When I received my car back after that incident they broke my car'so antenna, and refuse to fix it because I decided to take my vehicle elsewhere as advised by the insurance agent. Do not reccommend these people to anyone. They prey on the Hispanic community, which is a shame because all the employees there are Hispanic. Their customer service skills are far below mediocre. They speak to their customers as if we were below them, and when confronted they act dumbfounded. Do not recommend.
Mr [redacted] purchase a vehicle on October 23, of 2014, 2012 Hyundai Sonata, Sun City Cars doesn't sell Branded title, salvage title or TMU, We don't know what the finance company told customer or if they repossess the vehicle. On our end customer only call on May 28th of 2016, to make a complain from...
one of the stores about the carfax, explain to customer we don't and we cant do anything on carlax, on March 25'" of 2016 he was involve in an accident and is when the vehicle was reported salvage, that'sway off when we sold the vehicle, apparently he is trying to get advantage, here's report of carfax to proof that he is not telling the truth.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I purchased a vehicle with sun city cars, the vehicle was not in driving conditions which they told me the car just needed to be alligned, I beleive 2 weeks later I took the vehicle to have that done and I went to the shop they told me to go, the mechanice checked the front tires and said I was very lucky to be alive, because the car was not in driving conditions they replaced the bolt which was lose and I could of had an accident that really scared me because I had went to las vegas with my children and drove the vehicle not knowing there was more to be done to the vehicle.. secondly, they gave me a temporary tag when I purchased the vehicle dated 3/16/2014 until my new plates come in with my new registration, they called me on 3/18/2014 stating they have received my plates, I went to pick them up at dealership and noticed the plates and registration where already expired with a date of 3/15/2014? now to me that does not make sense at all, I have gotten other vehicles in the past and they always took care of my plates and registration the right way.. so I asked them why my plates are already expired? [redacted] at sun city cars said they prorated my registration which I dont undertand what that means, I reached out to the finance company BHFC and they said sun city cars is responsible for there customers registration to be done the right way..I dont agree why I have to pay $350 out of my pocket to re-register the vehicle when I put $2000 down, the vehicle is with sun city cars all I want is my money back, I will never recommend them to no one, its not fair that they keep my car and my money then try to sell it again... now Im taking the bus to work and walking my children to school its been very hard, Ive been to the hospital 4 times last month, due to this stressful situation.. Im a single mother with 3 children and I feel I was taken advantage them knowing I needed a vehicle right away.
Miss. [redacted] purchased a vehicle at the Glendale location 2/4/2014. Agreed to our terms and conditions. She owes on them she only had a deposit for plates, and that deposit goes to the owed cycle on the plates given by Motor Vehicle Department. She didn't purchase 2 cycles or 2 years of...
plates, we explained to her the way it goes concerning the plates. Proof, explained to her on the Customer Checklist form.#1) I have a copy and have been explained of all the documents regarding this transition. This is including but not limited to the Bill of Sell, sales contract, power of attorney, odometer statements, AZ title app., Buyers guide and gap insurance. AND PLATE DEPOSIT, any outstanding balance customer is responsible.Sun City Cars sell all contracts to financial institutions. Miss [redacted] default to make first payment to her financial institution were she got the loan. She voluntary surrender the vehicle to them.On credit application and customer delivery check list.#8) I understand that any money given to hold a vehicle is considered non-refundable and this policy in non-negotiable.Any money is non-refundable, she knew that she only had a deposit for plates "customer delivery checklist."#9) I have had the chance to ask any and all questions I might have regarding this transaction and they have all been answered to my satisfaction.Miss. [redacted] failed to make a payment to her financial institution. 1. She knew on plates, she only had a deposit, and will only be one cycle.2. She got repossessed by financial institution. 3. She agreed money is non-refundable. We take our sales very serious, we respect, and explain all paperwork and documents before releasing the vehicle. This complaint is invalid.
Sun city cars is falsifying information because I only owned the car for 4 months after I purchased it on 2014 how is it I called them on 2016 after I gave the car back to the bank because of the status of the car and is their a reason why they are only showing from late 2014 when the car is a 2012 the damage that disable the car happen in 2012 and 2013 again they are dishonest lying saying I called in 2016 2 years later when I gave the car back in the same year I got it 4 months later the customer that probably called was probably another unsatisfied customer because as soon as I gave the car back to the bank a week later it was back in their lot with a sale sign I expect this to get investigated you can just tell by the way they wrote the letter I received that they are being defensive about it please look into this company