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Polar Beverages (Headquarters)

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Polar Beverages (Headquarters) Reviews (2)

The polar ginger ale I purchased says no preservatives but there is high fructose corn sryup in it.I purchased a liter of Polar Premium Ginger Ale. It states taht its natural ginger made with ginger. On the far right of the bottle, it states made with natural flavors and NO PRESERVATIVES. Now, that is false advertisement because the second ingredient is HIGH FRUCTOSE CORN SYRUP. That is a preservative folks. I feel this is false advertisement and they should not say something that is not true.Desired SettlementI am asking that they no longer put there is no preservatives on the label. At least be honest about the product.Business Response Contact Name and Title: [redacted]Contact Phone: [redacted]Contact Email: [redacted]@polarbev.comTo Whom it may Concern:While many products (Salt, Sugar, HFCS etc) may be termed "preservatives" when used in certain contexts and at extremely high levels, Polar's use of HFCS in the Polar Ginger Ale referenced is NOT being used as a presevative nor does it have any preservative characteristics. HFCS is stricly used as a sweetener and is identified as required by he FDA. There are no preservatives (Benzoates/SHMP/EDTA etc) in this product. Please have consumer feel free to cntact me directly if she wishes to discuss in detail.[redacted] Polar Beverages[redacted]

it should be record that PolarBev sells flat sodawhat should have been a nice donation from myself to my church's Annual Family Day Memorial BBQ I purchase 12 cases of 12 can soda 4 (12) packs of Cranberry Dry Cape cod upc 0 71537 20122 2 were flat it was quite embarrassing non the least to have heard the comments and jokes about me giving flat sodaDesired SettlementrefundBusiness' Initial Response I would need a bit more information from consumer to respond to this. I will be happy to contact consumer directly. Please let me know how to proceed. Consumer's Final Response (The consumer indicated he/she DID NOT accept the response from the business.)When the opportunity existed to talk via phone Polar representative was quite rude and uncooperative ! further they wish to talk via phone when unfortunately that is not feesible current due to work hours ! Why can they NOT simply address all issues via writtenThe store where purchase was Stop & Shop while in Bornx,Ny The favor was the Orinal Cranberry upc [redacted] info on cans were 2012 top line last line 12:33B ink on bottom of cans not very clear and viable compant entire approach has been very dishearten and unwarrantedBusiness' Final Response June 13, 2013Revdex.com[redacted]Complaint ID#: 234872Polar File #[redacted]Dear [redacted],Polar Beverages received the first correspondence from your office on Tuesday, May 28, 2013 regarding a complaint that [redacted] had some flat soda.On Wednesday, May 29, 2013, Polar Beverages sent reply to your office indicating we need more information from [redacted] and asked for his contact information. On Friday, May 31, 2013, Polar sent an email to [redacted] stating that Polar received his comments and that we want to address the matter and also refund him for the product. I asked for him to call me at my direct extension of [redacted] to discuss. On Saturday, June 1, 2013 [redacted] sent an email to Polar Beverages indicating he did call and was transferred to my voice mail but did not leave a message. He stated that he can not make or take personal calls due to his job. On Monday, June 3, 2013, I replied to [redacted]'s email, gave him the hours he could reach me and also told him to have me paged if I did not pick up. I also asked for his phone number so I could call him to discuss this.On Wednesday, June 5, 2013, [redacted] replied to my email saying that an attempt was made to speak with Polar on his day off, but he has no more days off in the near future and that our request to communicate via telephone is unreasonable. On June 5, 2013, I replied to [redacted]'s email and asked him to please let us know the name of the store he purchased the Cape Cod Cranberry Dry soda from and to please include the date codes from the bottom of the can. We also indicated that Polar may request a few of the cans be sent back at Polar's expense. Polar Beverages has not heard back from [redacted].Sincerely,[redacted]Polar Beverages[redacted]

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Description: Beverages, Beverages - Whls & Dist., Food Manufacturers, Wholesalers, Dist.

Address: 1001 Southbridge Street, Worcester, Massachusetts, United States, 01610-2218

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