Pole Auto Repair Reviews (2)
I had my engine completely rebuilt by Pol Auto Repair and it completely broke down within 2 months. On August 14, 2014, Pol Auto Repair completed the engine repairs to my 1992 [redacted]. Approximately a month thereafter, I returned to the shop and informed [redacted] Nem that the engine was leaking oil. At that time, he informed me that his mechanic was out wan would not be back until the following week. In the meantime, he instructed me to just monitor the oil level and make sure it's sufficient at all times, and doing so would ensure the engine is safe from any "significant" damage. Despite having spent $1800.00 on basically getting a "new" motor, a day did not past that I didn't ensure the oil level was sufficient and add as needed. On October 10, 2014, as I was driving toward an interstate exit, the motor made a very loud explosion noise. I immediately had the car towed to Pol Auto Repair and talked to [redacted] Nem. He claims the damage was due to no oil being in the engine. I explained to him how diligent I was about maintaining the proper oil level, but continued to insist I didn't add oil as needed and he would split the cost to repair again in the amount of $900.00(half the original cost of the repair). I'm not sure why he would suggest me spending another $900 with his establishment when it was never fixed properly the first time. In addition, he was also paid to perform work on the front end(axle, shock, etc.) that he informed me was needed during the engine rebuild. However, the noise coming from the repaired area doesn't make me think it was fixed either. Desired SettlementI'm seeking to have my vehicle repaired at no additional expense or a total refund of amount paid for the engine rebuild.
TOOKPARK TO BE REPAIRED ON NOV.XX XXXX TO PUT MOTOR IN CAR ...PAID IN FULL AND CAR STILL DOES NOT WORKTOOK CAR INTO POL AUTO FOREIGN AND AMERICAN AUTO REPAIR FOR MINOR PROBLEMS ON NOV.XX XXXX,WAS TOLD CAR NEEDED MOTOR REPLACED WAS AT A PICE OF 500 FOR MOTOR AND 700 FOR LABOR.AFTER PAYING FOR MOTOR A WEEK LATER WAS NOT CONTACTED BACK ABOUT CAR UNTIL JAN 13,2014 WAS TOLD WRONG MOTOR WAS BOUGHT FOR CAR AND NEEDED MORE TIME AND WITHOUT ASKING THEY DID MORE WORK ON CAR AND WANTED MORE MONEY...ON JAN.18 WAS CALLED AND SAID CAR WAS READY AT 11PM AT 12PM CAR WAS NOT READY AFTER PICKING CAR UP AND PAYING 700 FOR LABOR I NOTICED WIRES LOOSE UNDER HOOD ON CAR AND MECHANIC USED FINGERS TO REPAIR AFTER DRIVING OFF LOT CAR STOPPED AFTER COMPLAINING I WAS TOLD IT NEED MORE WORK DONE AND THERE WAS NOT GO FIX IT AND IT WAS MY FAULT Desired SettlementREFUND ON ALL MONEY TRANSFERRED $900