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Polestar Mortgage Reviews (12)

We purchased our pool in mid-summer We solicited estimates from several companies, including options for fiberglass, gunnite, and liner poolsSome companies would barely give us the time of day, even though we told them we were serious and were going to make a purchase within daysAfter meeting with several different company representatives, we decided to go with Blue Dolphin [redacted] at Blue Dolphin was extremely helpful from the beginning, and he even took us out to see several recent installations, provided a list of referrals (and we did actually met with some of them), and even took us out to his own home to see his pool, which was the same model we were interested in [redacted] tells it like it is, and was willing to share his opinions / experience on all aspects of the project, including the size/style of pool, options, landscaping, etcPricing was competitive, and we feel it was the best value out all the options we looked atThe installation went pretty much exactly as expected, the pool is absolutely beautiful, and the project came in on-time and within our budgetI had a couple of occassions this summer where I contacted [redacted] for some advice regarding some routine maintenance issues, and he got right back to me with the answers I neededDo some research, ask around, and you will find many people who have purchased in-ground pools and had a frustrating experienceWell, ours was a very positive experience, and I would highly recommend Blue Dolphin if you're in the market for a pool!

Buyer beaware: product ok: service terribleDont know where to startAt first I thought I had high expectations, but then realized [redacted] is just a sales personWill leave you will expense after expense to deal with yourselfHad more issues installing-getting the pool running than atually building an entire house

We purchased our pool through Blue Dolphin and we are very happy with the way it turned outWe interviewed a few different company's before deciding on Blue DolphinWhat stood out to me was that the owner met with me and not an employee, he was down to earth, was willing to work with me and created what I wantedI literally drew what I wanted in my back yard and it turned out better than I had hopedThey had even came out to the house and outlined exactly what it was going to look like before starting the projectFrom the pouring of the concrete based on my design, piping, electrical, installation, etc was all taken care of by this one companyI would recommend this company and I am sure that if you shop around and look for a total package experience you will not find one that will deliver more than Blue Dolphin

Had a new fiberglass pool installed this season We are beyond words in how happy we are with the end result*** created a literal resort in our backyardPlease feel free to contact me to visit our pool in Oregon12xPool/Hot tub and water spitters!!
Sincerely,
The *** family
***@gmail.com

Blue Dolphin recently completed our in ground swimming pool and we are beyond satisfied -- it looks great, the company was so easy to work with and very accommodating to our needs/wants

Our family had Blue Dolphin Fiberglass Pools install a pool for us In April We could not have more pleased with the final product, as well as the overall customer service that we received throughout the installation process and beyondThe staff was nothing but professional and courteousThe company representative that we dealt with, *** *, was absolutely outstandingAnd went above and beyond to help us with a water issue that we were having a couple months after the installMy pool was exposed to excess fertilizer from my hydroseeded yard from another contractorWhen I approached *** with the issue, he immediately came out to test my water levels and identified the issue*** then drained water from my pool, added the proper chemicals and added an unknown amount of gallons of water to bring the pool back to the required level, all of this done the day that I made the callI am not sure that I know any company that had ever shown me a more satisfying level of customer service than what *** and his staff did before, during and after the installation processI would highly recommend this company to anyone looking for customer service excellence and an even better pool

I had the pleasure of doing business with blue dolphin poolsWe were torn on the make of pool to getAfter meeting with different companies, we decided to go with Blue DolphinThe owner was very upfront about the pros and cons of all types of pools, including fiberglassHe explained to me the differences and the pros of fiberglass highly outweighed the cons (which was limited design choices) The owner was very honest and upfront about the time frame in which the pool would be installed and the process of the installHe continued to communicate with us before the install and answered all questions we had
The crew started digging on June 6th and were out of my backyard by June 9thIt was amazing to see the work and transformation that occurred during that time (we were lucky to have great weather during the install)My children were in the pool the following day Blue dolphin made a point to fully explain the equipment and the upkeep of the poolQuestions that arose after the install were answered fully and in a timely manner
The concrete crew also did amazing workWe added quite a bit of concrete and both blue dolphin and the concrete contractor helped us design the concrete pad for best look and best usage for our family
Overall, I would highly recommend blue dolphin poolsNot only do they have a superior product, but also a superior company

I recently did an "assisted" install on a 14'x33' pool and these guys did a great job on the installWithin day they came out and dug, installed the base, set and leveled the pool and began backfill of stone and filling the pool with waterI'll admit they were a little slow on dropping off all the parts and pieces I needed to finish my end, but in the end *** made things right and I had everything I needed to complete my endThe pool is fantastic and the kids are swimming everyday

Buyer beaware: product ok: service terrible. Dont know where to start. At first I thought I had high expectations, but then realized [redacted] is just a sales person. Will leave you will expense after expense to deal with yourself. Had more issues installing-getting the pool running than atually building an entire house.

I love my pool,had great experience with this company.Im glad I chose them, easy to work with respectful and honest. They went above and beyond my expectations. I would recommend this company to everyone who is thinking of getting a pool.

We purchased our pool through Blue Dolphin and we are very happy with the way it turned out. We interviewed a few different company's before deciding on Blue Dolphin. What stood out to me was that the owner met with me and not an employee, he was down to earth, was willing to work with me and created what I wanted. I literally drew what I wanted in my back yard and it turned out better than I had hoped. They had even came out to the house and outlined exactly what it was going to look like before starting the project. From the pouring of the concrete based on my design, piping, electrical, installation, etc was all taken care of by this one company. I would recommend this company and I am sure that if you shop around and look for a total package experience you will not find one that will deliver more than Blue Dolphin.

We purchased our pool in mid-summer 2013. We solicited estimates from several companies, including options for fiberglass, gunnite, and liner pools. Some companies would barely give us the time of day, even though we told them we were serious and were going to make a purchase within 30 days. After meeting with several different company representatives, we decided to go with Blue Dolphin. [redacted] at Blue Dolphin was extremely helpful from the beginning, and he even took us out to see several recent installations, provided a list of referrals (and we did actually met with some of them), and even took us out to his own home to see his pool, which was the same model we were interested in. [redacted] tells it like it is, and was willing to share his opinions / experience on all aspects of the project, including the size/style of pool, options, landscaping, etc. Pricing was competitive, and we feel it was the best value out all the options we looked at. The installation went pretty much exactly as expected, the pool is absolutely beautiful, and the project came in on-time and within our budget. I had a couple of occassions this summer where I contacted [redacted] for some advice regarding some routine maintenance issues, and he got right back to me with the answers I needed. Do some research, ask around, and you will find many people who have purchased in-ground pools and had a frustrating experience. Well, ours was a very positive experience, and I would highly recommend Blue Dolphin if you're in the market for a pool!

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