We got a letter that said we owned a certain amount They sent me and my husband letters saying we had this debit When they called they said the lady told me they sent to us I told her we only got She did not believe me I kept telling her I never got them She was very rudeShe said " the amount was over 2000" I said" I know but right now we are pay check to pay check and we had to down size in stuff we had like cable, internet and so on" She said" can you borrow it from someone" I said"No" She was rude her voice was getting in the*** off mode now Asked us if we could pay I said "No not right now he does not make enough each month and asked if I worked I can not due to medical reasons" She said"how much can you pay" I said " dollars" She got so mad that she told me that you need to pay now if not then we will see you in court, legal action will be taken So that was like maybe months ago Not sure when it was Now we can start paying on it It is not going to be a lot each month but it is debit that we need to pay
This email is in response to the complaint made by Ms*** *** regarding an account that was placed in our office for collection from *** *** of Phoenix In the following paragraph I will explain the situation of the account from our point of view
The account was placed
for collection in our office on April 4, The account originated on 8/1/ I have a ledger transaction history that I would be happy to fax you showing a history of payments that were paid on the account from until the date the account was charged off for collection to our office We have sent out a series of letters to Ms*** regarding this balance owed to our office We also have left a total of two messages on her voice mail asking her to call our office with no response from Ms***She has had no contact with our office until the letter we received on 9/2/which you also received a copy of in your office
I emailed our client in regards to this dispute letter on 9/2/ She responded that she received the payment for $but has never let them disconnect the equipment The bulk of the balance is due for the equipment and months of rental I believe her dispute is with my client since our office doesn't disconnect the equipment She needs to work out a time with them to disconnect the equipment and then pay off the balance for the months of rental
Please contact me if you have any other questions or concerns
General Credit Services*** ***
We got a letter that said we owned a certain amount They sent me and my husband letters saying we had this debit When they called they said the lady told me they sent to us I told her we only got She did not believe me I kept telling her I never got them She was very rudeShe said " the amount was over 2000" I said" I know but right now we are pay check to pay check and we had to down size in stuff we had like cable, internet and so on" She said" can you borrow it from someone" I said"No" She was rude her voice was getting in the*** off mode now Asked us if we could pay I said "No not right now he does not make enough each month and asked if I worked I can not due to medical reasons" She said"how much can you pay" I said " dollars" She got so mad that she told me that you need to pay now if not then we will see you in court, legal action will be taken So that was like maybe months ago Not sure when it was Now we can start paying on it It is not going to be a lot each month but it is debit that we need to pay
This email is in response to the complaint made by Ms*** *** regarding an account that was placed in our office for collection from *** *** of Phoenix In the following paragraph I will explain the situation of the account from our point of view
The account was placed
for collection in our office on April 4, The account originated on 8/1/ I have a ledger transaction history that I would be happy to fax you showing a history of payments that were paid on the account from until the date the account was charged off for collection to our office We have sent out a series of letters to Ms*** regarding this balance owed to our office We also have left a total of two messages on her voice mail asking her to call our office with no response from Ms***She has had no contact with our office until the letter we received on 9/2/which you also received a copy of in your office
I emailed our client in regards to this dispute letter on 9/2/ She responded that she received the payment for $but has never let them disconnect the equipment The bulk of the balance is due for the equipment and months of rental I believe her dispute is with my client since our office doesn't disconnect the equipment She needs to work out a time with them to disconnect the equipment and then pay off the balance for the months of rental
Please contact me if you have any other questions or concerns
General Credit Services*** ***