Got the dreaded letter from the HOA about paintHad three estimatesPolo Palm Paint was competitive & I was convinced of the quality of the [redacted] productThe job was started within a few days and completed BEAUTIFULLY!!! When the porch paint was off by a shade, the issue was immediately fixed! They even came back after business hours to finish instead of waiting for the next day I would recommend them to anyone!
company started install with not enough flooring, due to miscalculation of sq.ft Asked to pay additional for their mistake First of all, I am not impressedWe were lied to and taken advantage of by this companyThe owner Robert Polo came and measured our upstairs hallways, media room, and stairs for installation of the new waterproof laminate flooringWe were quoted a good price of a little over $dollarsWe paid half up front, $and when the job was finished we paid the restBut the unfortunate journey starts when the installer, Omar, shows up to our houseHe and his staff remove all the of the carpeting from the stairs, second floor hallways and media roomThey stared installing the flooring in the hallwaysOmar noticed that there wasn't enough flooring to complete the jobWe showed him the paperwork that MrPolo had given us with is handwritten measurements, drawings, and estimatesOmar stated "he does this all the time"Omar and myself added up the measureme
Unscrupulous business practices, over charging on per/sqft materials by nearly $1k, shotty workmanship, day job took days, awful customer service Polo Floors/Paints is the epitome of unscrupulous business practicesThey not only inflated the measured sqft for our tile install but then they added 18% in waste (which was nearly a $in overcharging)Then, they tried getting us to sign a non disclosure by bribing us with a $discount which we refused to signBuyers Beware! Here's our story The co-owner, Robert Polo, came to my home to measureWe were changing the existing tile in the foyer, kitchen, 1/bath and laundryThey gave an estimate and we acceptedThe job was booked for a month later based on their availabilityThe job was projected as a day process but the workers kept leaving for the day at lunch time and several days showed up without materials (grout, mouldings, quarter round) which caused delaysDuring this time we had no use of our kitchen or laun
company started install with not enough flooring, due to miscalculation of sq.ft Asked to pay additional for their mistake
First of all, I am not impressedWe were lied to and taken advantage of by this companyThe owner Robert Polo came and measured our upstairs hallways, media room, and stairs for installation of the new waterproof laminate flooringWe were quoted a good price of a little over $dollarsWe paid half up front, $and when the job was finished we paid the restBut the unfortunate journey starts when the installer, Omar, shows up to our houseHe and his staff remove all the of the carpeting from the stairs, second floor hallways and media roomThey stared installing the flooring in the hallwaysOmar noticed that there wasn't enough flooring to complete the jobWe showed him the paperwork that MrPolo had given us with is handwritten measurements, drawings, and estimatesOmar stated "he does this all the time"Omar and myself added up the measureme
Unscrupulous business practices, over charging on per/sqft materials by nearly $1k, shotty workmanship, day job took days, awful customer service
Polo Floors/Paints is the epitome of unscrupulous business practicesThey not only inflated the measured sqft for our tile install but then they added 18% in waste (which was nearly a $in overcharging)Then, they tried getting us to sign a non disclosure by bribing us with a $discount which we refused to signBuyers Beware! Here's our story
The co-owner, Robert Polo, came to my home to measureWe were changing the existing tile in the foyer, kitchen, 1/bath and laundryThey gave an estimate and we acceptedThe job was booked for a month later based on their availabilityThe job was projected as a day process but the workers kept leaving for the day at lunch time and several days showed up without materials (grout, mouldings, quarter round) which caused delaysDuring this time we had no use of our kitchen or laun
Got the dreaded letter from the HOA about paintHad three estimatesPolo Palm Paint was competitive & I was convinced of the quality of the *** productThe job was started within a few days and completed BEAUTIFULLY!!! When the porch paint was off by a shade, the issue was immediately fixed! They even came back after business hours to finish instead of waiting for the next day I would recommend them to anyone!
Got the dreaded letter from the HOA about paintHad three estimatesPolo Palm Paint was competitive & I was convinced of the quality of the [redacted] productThe job was started within a few days and completed BEAUTIFULLY!!! When the porch paint was off by a shade, the issue was immediately fixed! They even came back after business hours to finish instead of waiting for the next day I would recommend them to anyone!
company started install with not enough flooring, due to miscalculation of sq.ft Asked to pay additional for their mistake First of all, I am not impressedWe were lied to and taken advantage of by this companyThe owner Robert Polo came and measured our upstairs hallways, media room, and stairs for installation of the new waterproof laminate flooringWe were quoted a good price of a little over $dollarsWe paid half up front, $and when the job was finished we paid the restBut the unfortunate journey starts when the installer, Omar, shows up to our houseHe and his staff remove all the of the carpeting from the stairs, second floor hallways and media roomThey stared installing the flooring in the hallwaysOmar noticed that there wasn't enough flooring to complete the jobWe showed him the paperwork that MrPolo had given us with is handwritten measurements, drawings, and estimatesOmar stated "he does this all the time"Omar and myself added up the measureme
Unscrupulous business practices, over charging on per/sqft materials by nearly $1k, shotty workmanship, day job took days, awful customer service Polo Floors/Paints is the epitome of unscrupulous business practicesThey not only inflated the measured sqft for our tile install but then they added 18% in waste (which was nearly a $in overcharging)Then, they tried getting us to sign a non disclosure by bribing us with a $discount which we refused to signBuyers Beware! Here's our story The co-owner, Robert Polo, came to my home to measureWe were changing the existing tile in the foyer, kitchen, 1/bath and laundryThey gave an estimate and we acceptedThe job was booked for a month later based on their availabilityThe job was projected as a day process but the workers kept leaving for the day at lunch time and several days showed up without materials (grout, mouldings, quarter round) which caused delaysDuring this time we had no use of our kitchen or laun
company started install with not enough flooring, due to miscalculation of sq.ft Asked to pay additional for their mistake
First of all, I am not impressedWe were lied to and taken advantage of by this companyThe owner Robert Polo came and measured our upstairs hallways, media room, and stairs for installation of the new waterproof laminate flooringWe were quoted a good price of a little over $dollarsWe paid half up front, $and when the job was finished we paid the restBut the unfortunate journey starts when the installer, Omar, shows up to our houseHe and his staff remove all the of the carpeting from the stairs, second floor hallways and media roomThey stared installing the flooring in the hallwaysOmar noticed that there wasn't enough flooring to complete the jobWe showed him the paperwork that MrPolo had given us with is handwritten measurements, drawings, and estimatesOmar stated "he does this all the time"Omar and myself added up the measureme
Unscrupulous business practices, over charging on per/sqft materials by nearly $1k, shotty workmanship, day job took days, awful customer service
Polo Floors/Paints is the epitome of unscrupulous business practicesThey not only inflated the measured sqft for our tile install but then they added 18% in waste (which was nearly a $in overcharging)Then, they tried getting us to sign a non disclosure by bribing us with a $discount which we refused to signBuyers Beware! Here's our story
The co-owner, Robert Polo, came to my home to measureWe were changing the existing tile in the foyer, kitchen, 1/bath and laundryThey gave an estimate and we acceptedThe job was booked for a month later based on their availabilityThe job was projected as a day process but the workers kept leaving for the day at lunch time and several days showed up without materials (grout, mouldings, quarter round) which caused delaysDuring this time we had no use of our kitchen or laun
Got the dreaded letter from the HOA about paintHad three estimatesPolo Palm Paint was competitive & I was convinced of the quality of the *** productThe job was started within a few days and completed BEAUTIFULLY!!! When the porch paint was off by a shade, the issue was immediately fixed! They even came back after business hours to finish instead of waiting for the next day I would recommend them to anyone!