We signed the contract with [redacted] - with requested flooring from Home depot she stated was a stock ItemIt turned out oppositeWe offered [redacted] new flooring matching her choice and she refuse to acceptWe have email proving that we inform [redacted] the floor is special order and it will take a few weeks to obtain.We delivered to her apartment Underlayment $1,from the contract and it is in her possession We have manufactured baseboard - it is in our shop - $500We purchased the floor from Home depot and it took week for the Home dDepot to inform us about the final day of pick up [redacted] was informed about the situationThe day of the pick up we informed [redacted] that we had the wood floor in our truck with all material and tools to start Monday the jobShe agreedMonday when we showed up in her apartment she refuses to let us do the work and we returned to the shopThe floor return as special order was 15% restocking fee - $1,+ $for the paperwork to return+ $for the worker spent the time picking up and returning the floorDue the contract cancellation we lost days for workers idling + days office work for the contract preparationI strongly disagree to return the deposit as we lost more money then $9,during the preparationNot our fault as the delay was caused by Home depot and we have supporting emails
We signed the contract with [redacted] - with requested flooring from Home depot she stated was a stock ItemIt turned out oppositeWe offered [redacted] new flooring matching her choice and she refuse to acceptWe have email proving that we inform [redacted] the floor is special order and it will take a few weeks to obtain.We delivered to her apartment Underlayment $1,from the contract and it is in her possession We have manufactured baseboard - it is in our shop - $500We purchased the floor from Home depot and it took week for the Home dDepot to inform us about the final day of pick up [redacted] was informed about the situationThe day of the pick up we informed [redacted] that we had the wood floor in our truck with all material and tools to start Monday the jobShe agreedMonday when we showed up in her apartment she refuses to let us do the work and we returned to the shopThe floor return as special order was 15% restocking fee - $1,+ $for the paperwork to return+ $for the worker spent the time picking up and returning the floorDue the contract cancellation we lost days for workers idling + days office work for the contract preparationI strongly disagree to return the deposit as we lost more money then $9,during the preparationNot our fault as the delay was caused by Home depot and we have supporting emails