Polygraph Solutions LLC

From: Love My LifeDate: Wed, Jul 19, at 5:PMSubject: Fwd: [redacted] 's complain regarding Polygraph Solutions.To: [redacted] *** < [redacted] @myRevdex.com.org> [redacted] I sent this, this morningHere is my response Thank you Polygraph Solutions Bonnie L [redacted] ###-###-#### Sent from my [redacted] Begin forwarded message:From: "Bonnie L**" Date: July 19, at 9:50:AM EDTTo: < [redacted] @myRevdex.com.org>Cc: Subject: [redacted] 's complain regarding Polygraph Solutions.Dear [redacted] ***, I appreciate you explaining information to me yesterday regarding The Revdex.com I very well may have gotten those Revdex.com emails in the past, however I probably just deleted them thinking they were advertisement or junk mail, unfortunately I get a lot of junk mail sent to my business I apologize for not responding I’ve never had a complain in all of my years in business with the Revdex.comTo respond to [redacted] complaint, she is being untruthful as to information supplied in her complaint I conduct my business in a professional mannerIf you view my response to her “email” you can see thatWhen I gave [redacted] her results of the test that day verbally I was met with hostility and with other subsequent conversationsShe threatened me if I didn’t give her, her money back she was going to take “further actions”She put a stop payment on the credit card she paid the polygraph with, and the merchant service has denied her refundI conducted the test which was over two hours, gave her verbal results, and then followed up with a page report of her polygraph session I did everything I agreed to do with this polygraph serviceYes there was a typo on the three page report and I fixed that immediately and resent the reportShe wanted a refund for the typo(50% of the cost of the polygraph) She also said I changed the definition of “sexual contact”Sexual contact is exactly what I defined during the session which she agreed to, and was the same definition on the report [redacted] is not disputing the results of the test, which due to confidentiality I can’t give you I did the job I was hired to do by this coupleThis information she has supplied to you regarding her testing, infidelity and sexual contact should remain confidential and should not be postedDue to confidentiality on my part, for her, I would consider it unprofessional to post any reply to her information about her polygraph in a public forumI understand this puts me at a disadvantage if you go forward with posting her complaint, since I will not publically defend myselfI honor my agreement to keep her information confidential, even when she is notRegards,Bonnie L**Polygraph Solutions LLC [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

From: Love My Life<lovemylife101@[redacted].net>Date: Wed, Jul 19, 2017 at 5:38 PMSubject: Fwd: [redacted]'s complain regarding Polygraph Solutions.To: [redacted] <[redacted]@myRevdex.com.org>[redacted]  I sent this, this morning. Here is my response.  Thank...

you Polygraph Solutions Bonnie L** ###-###-#### Sent from my [redacted]Begin forwarded message:From: "Bonnie L**" <polygraphsolutions@[redacted].net>Date: July 19, 2017 at 9:50:07 AM EDTTo: <[redacted]@myRevdex.com.org>Cc: <polygraphsolutions@[redacted...⇄ complain regarding Polygraph Solutions.Dear [redacted], I appreciate you explaining information to me yesterday regarding The Revdex.com.  I very well may have gotten those Revdex.com emails in the past, however I probably just deleted them thinking they were advertisement or junk mail, unfortunately I get a lot of junk mail sent to my business.  I apologize for not responding.  I’ve never had a complain in all of my years in business with the Revdex.com. To respond to [redacted] complaint, she is being untruthful as to information supplied in her complaint.  I  conduct my business in a professional manner. If you view my response to her “email” you can see that. When I gave [redacted] her results of the test that day verbally I was met with hostility and with other subsequent conversations. She threatened me if I didn’t give her, her money back she was going to take “further actions”. She put a stop payment on the credit card she paid the polygraph with, and the merchant service has denied her refund. I conducted the test which was over two hours, gave her verbal results, and then followed up with a 3 page report of her polygraph session.  I did everything I agreed to do with this polygraph service. Yes there was a typo on the three page report and I fixed that immediately and resent the report. She wanted a refund for the typo. (50% of the cost of the polygraph) She also said I changed the definition of “sexual contact”. Sexual contact is exactly what I defined during the session which she agreed to, and was the same definition on the report. [redacted] is not disputing the results of the test, which due to confidentiality I can’t give you.  I did the job I was hired to do by this couple. This information she has supplied to you regarding her testing, infidelity and sexual contact should remain confidential and should not be posted. Due to confidentiality on my part, for her, I would consider it unprofessional to post any reply to her information about her polygraph in a public forum. I understand this puts me at a disadvantage if you go forward with posting her complaint, since I will not publically defend myself. I honor my agreement to keep her information confidential, even when she is not. Regards,Bonnie L**Polygraph Solutions LLC[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]