Insurance Fraud The wrong person was billed as the patient My money needs to be refunded and the wrongful insurance claim reversed
My son, ***, was on an ambulance on 2/22/17, trip number *** My husband, ***, was billed as the patient By law, you are not allowed to bill someone who did not receive the services This is insurance fraud I have made Rural Metro aware of this mistake on 5/5/ I have contacted them once to twice a week ever since I have gotten my insurance company, Anthem, involved, and they have started calling out to the company with me, and we now have >phone calls on a recorded line Michael T, manager at Rural Metro (employee #C0080617) has agreed on 7/26/& 8/3/to refund the full $1,and to reverse the claim against my husband He could not provide me a timeframe when this would happen He agreed to send an email confirming this would happen, but I never received the confirmation email He could not
After an ambulance ride in December I was told by this company that my insurance denied the claimI paid the bill, and then was notified by my insurance that they issued a payment as wellIt has now been over months since both payments were received and no refund has been issuedCustomer service claims a refund has been approved but can not even provide a time line on when it will be issuedThis company is scamming patients in need
The hospital used this company to transport my husband from one hospital to another so I didn't get to choose the company that was used Received a bill, paid the bill in full in October 2016, started receiving collection letters from collection company in February Provided proof that I paid the account Received another collection letter in May and now they acknowledge my payment It took them months to acknowledge my payment that they cashed on 10/18/
Insurance never filed and account sent to collections after giving insurance info numerous times
On July 21/my husband was taken by ambulance to Leesburg hospital After receiving the first bill I call Rural/Metro Ambulance with the insurance information This happened numerous times that we received a bill and I had to call with insurance info To 09/19/I receive a phone call from a collections agency stating that insurance denied the claim I talked to the insurance company and no claim was ever filed I don't think that we should have a collection on us for something that should have and would have been paid a year ago had Rural / Metro filed the insurance properly Today I also had the insurance company on a recorded line call the collection company and gave them the correct insurance info again
Received a bill from ***, addressed to our year old son, from Rural Metro Ambulance company from 2014; never received a prior bill
We received a bill from *** addressed to our year old son on Monday, July 25, regarding an unpaid bill from Rural Metro (Southwest Ambulance) Corporation from February 11, Our son was yrs old at the time and had a primary and secondary insuranceRural Metro Corporation sent the claim to the secondary insurance, but did not provide a coordination of benefits in May as requested by the secondary insurance companyRural Metro took no other action on this until now by sending bill to collectionsWe NEVER received any bill from them, nor did they comply with insurance company and now the time to file a claim has expired and after speaking to three different representatives at the secondary insurance (***) and a billing representative from Rural Metro parent company all advised me to seek prof
I have received a collection notice ambulance service rendered in March I have never received a bill from Rural Metro CorpI received a collection notice from *** for $ I called my Ins carrier They had no better luck then I did trying to contact them I was placed on hold or received no answerOn Tues I did talk to some one who stated if I paid the bill right off it would only be $Rural Metro has not called or submitted a bill in years monthsI have never received A notice of collection beforeI'm concerned this will hurt my credit rating
Quite the scam you have going on heremiles in your worn out ambulance...nearly dollarsWonder whats wrong with health care cost these days? Its criminals like you
I consider this to be fraudulent billing, as they are knowingly going after my mother's estate for their own billing mistake
I received an EOB from United Healthcare, turning down a claim made by Rural Metro for ambulance service for my mother on 5/12/When I called to find out why it wasn't covered, I found they had entered the wrong member number for her insuranceI immediately called Rural Metro to correct the problemThey said they wouldI never received any bill involving Rural MetroUntil we filed probate after her death, at which time they claimed the estate owed $I've contacted them three times, with her CORRECT insurance number, coverage, and the original document where I made notes about the incorrect numberThis is their fault, not mineYet they refuse to take responsibility for it and have filed a lien against the estate
I have received a collection notice for ambulance services rendered in I have never received a bill from Rural Metro Corp.!
I have received a collection notice (from ***) for ambulance services rendered in June in the amount of $ I have never received a bill from Rural Metro Corporation, and all bills should have been submitted to our insurance provider*** in I have been unable to reach Rural Metro Corporation and am constantly placed on hold with no pick up from the company I am appalled that they have not used proper billing procedures, never submitted this to our insurance, and have had no contact with me and after years have sent this to a collection agency I am also concerned that my credit rating has been hurt by these practices
fire department showed up at my residence when I requested an ambulance onlytwo months afterwards get a bill with cover letter stating they are able to charge us in the rural*** area because the council for county okd itthen says will waive fees if we sign up for service with them (smack of blackmail???) contacted and set up payment plan...claims didn't receive payments at corporate office (cant find checks???) had to stop payment and resend payments after receiving a nasty letter threatening to ruin credit all due to their losing checks and had to reset up payment plan lousy way to run a business only address on bill is corporate address and claims sent a payment envelope with payment address...who pays by personal paper check nowadays?? wont do business with rural metro fire and ambulance in unincorporated areas of ***
I received a bill for $from Rural MetroI spoke with Al at Rural Metro in Knoxville TN and all he wanted to do was sale me a memebershipI faultlessly had my alarm go off at my place of business of years for the first time and explained my circumstances to himStill, he kept going back to the membership sale(I have had an account with Rutal Metro with my home residence for 20+years but that did not seem to help my circumstance.) He later agreed to give me 20% off of the $$billI repeated the above to him and he ggave me 30% so my charges were $$1015.00- still an large amount for nothing! I have always heard that rule Metro is all about the money and now I believe it! I am definitely looking for business elsewhere with my home!
Billing inaccuracies: stated owed from a may ambulance trip, then owed for sept trip and not mayThen requested records, but never received
Company is currently stating two dates are in default, but never received bills, and the bills did receive, I paidFeel the company is either fraudulently attempting to get more money, or submitting bills directly to collectionsI have asked for receipts and payments records, but have received noneNow another date has been sent to collections that was never discussed or given notice that wasn't paid
Insurance Fraud The wrong person was billed as the patient My money needs to be refunded and the wrongful insurance claim reversed
My son, ***, was on an ambulance on 2/22/17, trip number *** My husband, ***, was billed as the patient By law, you are not allowed to bill someone who did not receive the services This is insurance fraud I have made Rural Metro aware of this mistake on 5/5/ I have contacted them once to twice a week ever since I have gotten my insurance company, Anthem, involved, and they have started calling out to the company with me, and we now have >phone calls on a recorded line Michael T, manager at Rural Metro (employee #C0080617) has agreed on 7/26/& 8/3/to refund the full $1,and to reverse the claim against my husband He could not provide me a timeframe when this would happen He agreed to send an email confirming this would happen, but I never received the confirmation email He could not
After an ambulance ride in December I was told by this company that my insurance denied the claimI paid the bill, and then was notified by my insurance that they issued a payment as wellIt has now been over months since both payments were received and no refund has been issuedCustomer service claims a refund has been approved but can not even provide a time line on when it will be issuedThis company is scamming patients in need
The hospital used this company to transport my husband from one hospital to another so I didn't get to choose the company that was used Received a bill, paid the bill in full in October 2016, started receiving collection letters from collection company in February Provided proof that I paid the account Received another collection letter in May and now they acknowledge my payment It took them months to acknowledge my payment that they cashed on 10/18/
Insurance never filed and account sent to collections after giving insurance info numerous times
On July 21/my husband was taken by ambulance to Leesburg hospital After receiving the first bill I call Rural/Metro Ambulance with the insurance information This happened numerous times that we received a bill and I had to call with insurance info To 09/19/I receive a phone call from a collections agency stating that insurance denied the claim I talked to the insurance company and no claim was ever filed I don't think that we should have a collection on us for something that should have and would have been paid a year ago had Rural / Metro filed the insurance properly Today I also had the insurance company on a recorded line call the collection company and gave them the correct insurance info again
Received a bill from ***, addressed to our year old son, from Rural Metro Ambulance company from 2014; never received a prior bill
We received a bill from *** addressed to our year old son on Monday, July 25, regarding an unpaid bill from Rural Metro (Southwest Ambulance) Corporation from February 11, Our son was yrs old at the time and had a primary and secondary insuranceRural Metro Corporation sent the claim to the secondary insurance, but did not provide a coordination of benefits in May as requested by the secondary insurance companyRural Metro took no other action on this until now by sending bill to collectionsWe NEVER received any bill from them, nor did they comply with insurance company and now the time to file a claim has expired and after speaking to three different representatives at the secondary insurance (***) and a billing representative from Rural Metro parent company all advised me to seek prof
I have received a collection notice ambulance service rendered in March I have never received a bill from Rural Metro CorpI received a collection notice from *** for $ I called my Ins carrier They had no better luck then I did trying to contact them I was placed on hold or received no answerOn Tues I did talk to some one who stated if I paid the bill right off it would only be $Rural Metro has not called or submitted a bill in years monthsI have never received A notice of collection beforeI'm concerned this will hurt my credit rating
Quite the scam you have going on heremiles in your worn out ambulance...nearly dollarsWonder whats wrong with health care cost these days? Its criminals like you
I consider this to be fraudulent billing, as they are knowingly going after my mother's estate for their own billing mistake
I received an EOB from United Healthcare, turning down a claim made by Rural Metro for ambulance service for my mother on 5/12/When I called to find out why it wasn't covered, I found they had entered the wrong member number for her insuranceI immediately called Rural Metro to correct the problemThey said they wouldI never received any bill involving Rural MetroUntil we filed probate after her death, at which time they claimed the estate owed $I've contacted them three times, with her CORRECT insurance number, coverage, and the original document where I made notes about the incorrect numberThis is their fault, not mineYet they refuse to take responsibility for it and have filed a lien against the estate
I have received a collection notice for ambulance services rendered in I have never received a bill from Rural Metro Corp.!
I have received a collection notice (from ***) for ambulance services rendered in June in the amount of $ I have never received a bill from Rural Metro Corporation, and all bills should have been submitted to our insurance provider*** in I have been unable to reach Rural Metro Corporation and am constantly placed on hold with no pick up from the company I am appalled that they have not used proper billing procedures, never submitted this to our insurance, and have had no contact with me and after years have sent this to a collection agency I am also concerned that my credit rating has been hurt by these practices
fire department showed up at my residence when I requested an ambulance onlytwo months afterwards get a bill with cover letter stating they are able to charge us in the rural*** area because the council for county okd itthen says will waive fees if we sign up for service with them (smack of blackmail???) contacted and set up payment plan...claims didn't receive payments at corporate office (cant find checks???) had to stop payment and resend payments after receiving a nasty letter threatening to ruin credit all due to their losing checks and had to reset up payment plan lousy way to run a business only address on bill is corporate address and claims sent a payment envelope with payment address...who pays by personal paper check nowadays?? wont do business with rural metro fire and ambulance in unincorporated areas of ***
I received a bill for $from Rural MetroI spoke with Al at Rural Metro in Knoxville TN and all he wanted to do was sale me a memebershipI faultlessly had my alarm go off at my place of business of years for the first time and explained my circumstances to himStill, he kept going back to the membership sale(I have had an account with Rutal Metro with my home residence for 20+years but that did not seem to help my circumstance.) He later agreed to give me 20% off of the $$billI repeated the above to him and he ggave me 30% so my charges were $$1015.00- still an large amount for nothing! I have always heard that rule Metro is all about the money and now I believe it! I am definitely looking for business elsewhere with my home!
Billing inaccuracies: stated owed from a may ambulance trip, then owed for sept trip and not mayThen requested records, but never received
Company is currently stating two dates are in default, but never received bills, and the bills did receive, I paidFeel the company is either fraudulently attempting to get more money, or submitting bills directly to collectionsI have asked for receipts and payments records, but have received noneNow another date has been sent to collections that was never discussed or given notice that wasn't paid
After ambulance ride they ignored my insurance information even though my insurance covers ambulance transport and they sent my bill to collections