Pool Diggers, Inc.

Pool Diggers Inc. is a DISHONEST Company!!!!
I’d like to share my Pool Diggers Inc. experience with you as I hope you take my story into consideration when selecting a contractor to dig your pool.
I was in need of some fill dirt, so I posted an ad on Craigslist. I had a gentleman ([redacted]) contact me who stated he was in the process of having a pool designed and asked if I wanted his dirt as he only lives about 2 miles from me. I told him I would absolutely take the dirt, which he estimated to be about 120+ yards. In talking with [redacted], he stated he was having trouble finding a contractor who specializes in digging pools. Ironically enough, my next door neighbor was in the process of having his pool dug by Pool Diggers Inc. I told [redacted] about Pool Diggers Inc and sent him their contact information. [redacted] contacted [redacted] (Owner of Pool Diggers Inc.) and subsequently gave him the job. It was made very clear to [redacted] from the start that I was the one who referred the job to them and that [redacted] wanted them to deliver the dirt to me.
On the morning of the dig, February 19, 2015, I spoke to both [redacted] and [redacted] on the phone to confirm the details regarding the delivery of the dirt. [redacted] told me it was going to be a two day job and that I could expect to start getting dirt around 9 o’clock that morning. At around 10 o’clock I contacted [redacted] to see if they had started as I hadn't received a delivery of dirt yet. [redacted] told me they hit some large boulders so they were delayed, [redacted] confirmed that on the phone as well. Around 11:00 o’clock I received my first delivery of dirt, two dump truck loads carrying about 10 yards each. I spoke to one of the drivers who stated they were going to work until about 3 o’clock that day, but they were planning on starting early the next day. I confirmed with him that I would be there all day, both days, to receive the dirt and he left to get more dirt, as I understood it. About an hour later, I received another 10 yards of dirt from one of [redacted]’s dump trucks. I spent the rest of the day awaiting more dirt to be delivered and it never happened. The next morning I was up early ready to receive more dirt. At about 9 o’clock I called [redacted] to see if [redacted] had started working yet. [redacted] told me yeah and asked why I was asking. I explained to [redacted] that I hadn’t received any dirt since noon the day before. [redacted] was perplexed and told me he would find out what the deal was and call me back. [redacted] called me back a few minutes later and I couldn’t believe what he had to say. [redacted] said that he spoke to one of the dump truck drivers who stated he decided to dump the dirt at a different location. Both [redacted] and I were not happy about this. [redacted] said he spoke to [redacted] and [redacted] ensured him he would make up for their lack of judgment. I thanked [redacted] for the 30 yards of dirt I did receive and told him I would take the matter up with [redacted].
I called [redacted] immediately after I hung up the phone with [redacted] and left him a message. [redacted] called me back about 30 minutes later and apologized for the “mix up”. I expressed my disappointment with [redacted] as the reason he got this job was from my referral. [redacted] did not disagree and promised me 100+ yards of dirt the following week as he had another pool he was digging in the area.
It has been almost 2 months since [redacted]s dishonest company shorted me of that dirt and he has done nothing to make it right. I call [redacted] at least once a week to remind him that he promised me dirt and he continues to make excuses. I am quite certain that [redacted] never intended to make things right with me, he was merely giving me lip service so [redacted] wouldn’t be angry with him. [redacted]’s decision to deliver the dirt to another location and his decision to continue to not make things right by me prove that he can not be trusted.
Do you want a dishonest contractor doing your work?
I hope you take this story into consideration when selecting a contractor to dig your pool.
Thank you for reading my story.

Fair price. Excellent crew and excellent work. Would recommend to other homeowners who are building a pool via the owner/builder process.