Sign in

Pool & Spa Mart

Sharing is caring! Have something to share about Pool & Spa Mart? Use RevDex to write a review
Reviews Pool & Spa Mart

Pool & Spa Mart Reviews (9)

Better Business...

Bureau:
I received a call from the Cowboy Maloney manager.  Met with him today and they gave me credit for what I paid towards a different refrigerator.  This ordeal has been a nightmare dealing with the warranty company. I'm very grateful for [redacted] at Cowboy Maloney's helping to resolve this issue.  I hope to have my new, working refrigerator by Saturday morning.  I cannot say ANYTHiNG nice about the warranty company.  Their customer service is awful and you cannot get a clear answer or help. I hope Cowboy Maloney's can find a new warranty service to use since they sell these policies.  
Regards,
[redacted]

THE WARRANTY COMPANY MUST REPAIR OR REPLACE PER THEIR CONTRACT WITH CUSTOMER---WE ARE CONTACTING WARRATY COMPANY ON THE CUSTOMER 'S BEHALF REQUESTING A REPLACEMENT DUE TO LACK OF AVAILABLE SERVICE---WILL CONTACT CUSTOMER WHEN WARRANTY COMPANY RESPONDS TO OUR REQUEST

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

OUR MIRROR PLUS PRICING DOES NOT  APPLY TO LIMITED QUANTIES,SPEACIAL PRICED ITEMS,DOOR BUSTERS OR ONE OF A KIND ITEMS----CUSTMER NEEDS TO CONTACT WALMART TO SEE IF THEY HAVE ANY OF THOSE TV'S AT THAT PRICE ---WE WILL HAVE NO FURTHER COMMENT ON THIS ISSUE---REALLY ENCOURAGE CUSTOMER TO SPEAK WITH WALMART---THERE IS SOME REASON THEY WERE SELLING THAT ITEM AT THAT PRICE AND WE HAVE NO KNOWLEGE OF THAT

Complaint: [redacted]
I am rejecting this response because: Cowboy Maloney has said they are contacting Samsung for weeks now. They should have never delivered a damaged product. Not acceptable.
Regards,
[redacted]

ACCORDING TO OUR RECORDS THE REPAIR HAS BEEN COMPLETED

WE REPLACED THE UNIT

Complaint: [redacted]
I am rejecting this response because:Below is a copy of Cowboy Maloney's Electric City's mirror-plus pricing policy.   Their policy is false, because they are not standing behind it.  This is clearly a false advertisement on their part.  1.  It states that they will not be undersold by any of their competitors.   Walmart is one of their competitors.  2.  It states I will never pay more on an identical merchandise carried by the competitor.  The TV they stock is identical to the one that Walmart has.3.  They were called and asked if they match Black Friday sales.  They say they do match if it is the same model, and it was the same. 4.  Their misleading mirror-plus policy is not a Walmart issue.  It is a Cowboy Maloney issue.  If you can't stand behind you policy then you need to change it.Cowboy Maloney's Electric City Mirror-Plus Pricing We at Cowboy Maloney's Electric City strive to always offer the lowest price on any merchandise we sell in all markets we serve. You will never pay more on identical merchandise carried at any of our competitors. We call this concept Mirror-Plus Pricing and guarantee we will never be undersold. Plus, every product you stand in front of, we stand behind. Lowest prices and outstanding service is Mirror-Plus Pricing for you, our valued guest.
Regards,
[redacted]

THIS IS A WALMART ISSUE SINCE WE NEVER ADVERTISED THE ITEM--SUGGEST CUSTOMER CONTACT WALMART AND REQUEST THE DESIRED ITEM AT THE DESIRED PRICE

Check fields!

Write a review of Pool & Spa Mart

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Pool & Spa Mart Rating

Overall satisfaction rating

Add contact information for Pool & Spa Mart

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated