Poolmart Plus LLC

The pool ordered is in a special ordered size, as the customer was awareThe Distributor of the pool structure and pool liner provided miss-information to us from the manufacturer on more than one occasion, and it was relayed directly to the customerThe customer has requested money back from us because of delay and delay of excavation because of heavy rain, mud and standing water in their Old Pool site which was partially in the groundThis is a mutual problemBecause of their understandable frustration, we sent a proposal to them with three options for them to review and let us know what they really want to do.Thank you

Hello, this is following a dispute with pool mart plusAfter over weeks that my swimming pool should have been installed just on the 5th of July a pool mart plus employee came and started to install the swimming pool without even excavating as we had previously agreed to ! At this point I would like pool mart plus to just come to my house and take their stuff back and I would expect my full refund back $8,to be exactWe paid a professional company to Install our swimming pool within weeks and all we got from them was part of a swimming pool in pieces and patches of dead grass in my back yard from where their employees left pallets and other pieces just laying all over my yardIt's been a month now and still no swimming pool

The pool ordered is in a special ordered size, as the customer was aware. The Distributor of the pool structure and pool liner provided miss-information to us from the manufacturer on more than one occasion, and it was relayed directly to the customer. The customer has requested money back...

from us because of delay and delay of excavation because of heavy rain, mud and standing water in their Old Pool site which was partially in the ground. This is a mutual problem. Because of their understandable frustration, we sent a proposal to them with three options for them to review and let us know what they really want to do.Thank you.