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Pools & More, Inc.

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Pools & More, Inc. Reviews (2)

We delivered Customers Chair on 12/15/16We tried to explain to customer on previous calls that it was in transit to us and that there was no way to get an exact date of when it was to arrive at our warehouse.This particular company is out of Canada so it takes a couple of weeks for us to receive
freight once shipped from factory.We called customer on the day we received chair on 12/and delivered the chair on the same day.When we tell a customer that it takes 6-weeks from time of order to get delivery of chair that is the turn around some times it does go over a few weeks and that was the case with this order.Thanks,*** ***

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

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