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Poolside Construction LLC

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Although it looked as if many times nothing had been done in that time frame, many things had been done, that the client may not have seen (plumbing that run underground, shaping of the edges of the pool, plastering, grading, inspections and more...) Many of the BIG noticeable things are not
completed until the very last steps of the pool building processHowever we expressed to the client that we would try to be there at least once a week which we did doI had talked to the client and given her an estimated time frame of being finished around the 21st of JuneHowever when we were shipped that wrong cover parts for the pool it delayed us a week this was on June 9ththe clients husband was informed by the contractor that this would cause our production to be put off by a week at least due to having to reschedule concrete finishers and cover installHe responded satisfactory with the purposed delaysWe do offer extra concrete service however it is just in the deck area, the client wanted more than we were comfortable handling and told her she could then talk with our concrete guy to get a quote for the extra workI have since talked with our salesman to ensure that he from now on states extra concrete for the deck are we offer but not for other areas in the yardWe are a new business and learning as we growWe do not lie to our customers nor try to mislead themThere are things we had hoped would have fallen into place better but many times it was out of our control because or distributor are booked so far out or out of stateregarding the permit it had been filed and there was a simple miscommunication between the city and the contractor and as soon as I was made aware of it I resolved itThe Client volunteered to resubmit the site plan for us which I accepted because she could simply get there sooner because I would be coming from out of town. We worked our tails off the last push working Saturdays and until 9pm at night in order to have this pool finished by July 1stWhich we did meet, unfortunately the electrician took longer and was out there July 1st and 3rd completing the required workWe were able to talk with the client and her husband and come to what I felt like a satisfactory resolutionI do want to apologize again for the delays and do not want to place all blame on the outsourced products howeverHector is a very honest and loyal contractor he will work until everyone is happy and is still learning that construction comes with delays and we need to inform clients with longer completion times.sincerely, *** ***

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Address: 566 N Wall Ave, Harrisville, Utah, United States, 84404

Phone:

20179 0 0
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