Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.This information is completely falseI never spoke to her on April 21stThe only time I spoke to anyone I was told that they were still waiting on information from our previous landlord and they would have to call me back I assumed that I was denied since there was no further contact from them and when I finally called them back that is when I was informed that I missed the move in date of May somethingI explained this to both the manager who this is the only time I spoke with her as well as the regional managerOn the paperwork that I have in my possession it CLEARLY states that the holding deposit will be applied towards the security deposit at move-inI have not moved in so I want the $refundedThe fact that they tried to contact me does not state that I accepted the move in dateAlso I was in a hotel for that weekend not the whole time, another fabrication of this businessThis is very bad business practices and they should notify you before you give them any sort of deposit as I was told by LIndsey that we should not worry about the check as it would not be cashed until move in day, clearly this business does not practice what they tell prospective residents of the apartment complexRegards, [redacted] ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.This information is completely falseI never spoke to her on April 21stThe only time I spoke to anyone I was told that they were still waiting on information from our previous landlord and they would have to call me back I assumed that I was denied since there was no further contact from them and when I finally called them back that is when I was informed that I missed the move in date of May somethingI explained this to both the manager who this is the only time I spoke with her as well as the regional managerOn the paperwork that I have in my possession it CLEARLY states that the holding deposit will be applied towards the security deposit at move-inI have not moved in so I want the $refundedThe fact that they tried to contact me does not state that I accepted the move in dateAlso I was in a hotel for that weekend not the whole time, another fabrication of this businessThis is very bad business practices and they should notify you before you give them any sort of deposit as I was told by LIndsey that we should not worry about the check as it would not be cashed until move in day, clearly this business does not practice what they tell prospective residents of the apartment complexRegards, [redacted] ***