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Popeyes Venture

Massachusetts, United States

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Reviews Popeyes Venture

Popeyes Venture Reviews (%countItem)

• Feb 21, 2021

This company is a scam
Saw a charge, titled Extreme Worldclass workout, 844-902-2644 MA, on my Discover card for 19.99 dated 1-4-2021. Had no idea what this was. I called the number on Feb 4 and got a customer service rep (didn't write down her name) but she spoke very poor English so it was a difficult conversation. She said the charge was for a workout subscription called and that I signed up on Sep 29 and got 30 days free and they started charging me on Oct 30. She said they wouldn't charged me unless I downloaded the app. I quickly checked my iPhone, which I'd had since mid Aug 2020, and I did not have this app downloaded. She also said I would have received an email confirmation of my order on Sep 29th. She told me the email the confirmation would have been sent to and it was my correct email account. I checked my email account for that date and there was no email. I then searched my entire email account for anything from Popeyes Venture or Extreme Worldclass Workout and there were no emails from either of these two companies. I then start looking through by Discover charges and fiound the other charges and found the other three charges so they had charged me 19.99 three previous times which I hadn't caught. After lost my temper, they agreed to credit me 25% of the last charge on Jan, I said no, then they said they would credit me 50% for the last charge, and I said no I wanted a full refund of the four charges and they refused. they finally, after I lost my temper agreed to cancel my account and give me a full refund for the Jan charge and I said ok but I would be disputing the other three charges with Discover which I am doing now. I have been suffering from a torn rotator cuff and was in PT from July through Nov 2020 so it makes no sense that with this injury, I would download an app like this. I was doing special exercises in my twice a week PT sessions and doing only their prescribed exercises. After this conversation on Feb 4, I filed a disputewith Discover for the Oct, Nov, Dec charges.. And then on Feb 19 here comes another charge from them for 19.99. My account was supposed to have been cancelled on Feb 4! so I'm going to call these people again and have another conversation with them. Good grief.

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Address: Massachusetts, United States

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