Poplar Apartments

Hi Joanna,I am sorry you had such a negative experience with our company Please know that this is something we take vary seriously We will be making the proper adjustments so this does not happen in the future.I am attaching your original test-in, your Aeroseal results, and an overall before and after of your job Please let me know if you have any trouble viewing I know you mentioned that you did not want to speak with anyone else from our organization but I wanted to see if it was okay for me to reach out and dig a little deeper on where we went wrong We do not like leaving customers in the position we left you in I can be reached at [redacted] In regards to your results, they look great! You started with square inches of leakage and ended with Your overall duct leakage decreased by 81% Again, my sincerest apologies Please consider allowing me to reach out so I can make corrections

Hi Joanna,I am sorry you had such a negative experience with our company Please know that this is something we take vary seriously We will be making the proper adjustments so this does not happen in the future.I am attaching your original test-in, your Aeroseal results, and an overall
before and after of your job Please let me know if you have any trouble viewing I know you mentioned that you did not want to speak with anyone else from our organization but I wanted to see if it was okay for me to reach out and dig a little deeper on where we went wrong We do not like leaving customers in the position we left you in I can be reached at *** In regards to your results, they look great! You started with square inches of leakage and ended with Your overall duct leakage decreased by 81% Again, my sincerest apologies Please consider allowing me to reach out so I can make corrections

Hi Joanna,I am sorry you had such a negative experience with our company.  Please know that this is something we take vary seriously.  We will be making the proper adjustments so this does not happen in the future.I am attaching your original test-in, your Aeroseal results, and an overall...

before and after of your job.  Please let me know if you have any trouble viewing.  I know you mentioned that you did not want to speak with anyone else from our organization but I wanted to see if it was okay for me to reach out and dig a little deeper on where we went wrong.  We do not like leaving customers in the position we left you in.  I can be reached at [redacted] In regards to your results, they look great!  You started with 28 square inches of leakage and ended with 5.  Your overall duct leakage decreased by 81%.  Again, my sincerest apologies.  Please consider allowing me to reach out so I can make corrections.