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Poppy's and Son's Auto Body Shop

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Reviews Poppy's and Son's Auto Body Shop

Poppy's and Son's Auto Body Shop Reviews (2)

Review: I went to Poppys for body work after an accident. They had my car, which had no previous work because I just bought it, for 40 days fixing it. They worked on drivers side of the vehicle. A few weeks later after I received my car back, I took it to [redacted] for an inspection. The car failed. The mechanic at [redacted] said that the part connecting my tire to the car on my drivers side was old rusty and dangerous. This was the area where Poppys did work. The mechanic showed me the rust on the car and also how flimsy the part was and said it couldve caused a dangerous accident if Id left it on my car for too long. I had to replace this part as well as the drivers side tire totalling 900 dollars. I believe Poppy used an old dangerous rusty part on my car. I called the dealership to make sure that previous work wasnt done in that area and they confirmed that the car was in good shspe. I also have paperwork from state farm naming that area of my vehicle to be fixed, but it wasnt. They did do sufficient body work, however, which covered up the part mentioned in this complaint.Desired Settlement: My total bill that came out of my pocket was 900 $ including the rusty part that I had to replace, the tire, and the inspection. The cost of the inspection was around 60 $ and does not need to be included in the total. I believe this shop put me in danger and I was lucky that my inspection came up. I believe they should at least have to pay for the cost of my having to replace the part (750 $) since they had contracted with state farm to fix it, but I would also like the tire included since it also failed inspection as there was a plug in it and my other tires were fine.

This is the worse auto body shop I could of ever took my vehicle to get repair at they promised to have my vehicle in 4 weeks and it took them 6 almost 7 most to return my car and I was really unsatisfied and I was even treated by the owner because I was constantly on top of them about my vehicle it was the worse experience with this people the worse costumers service ever I hope some one else don't go through what I went through with them I will never go to them again and I would not recommend this place to any one out there.

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Description: Auto Repair & Service

Address: 3954 Old York Road, Philadelphia, Pennsylvania, United States, 19140

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