Porsche of Huntington

Revdex.com:At this time, I have not been contacted by Porsche of Huntington regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Porsche of Huntington regarding complaint ID [redacted].Sincerely,[redacted]

Sales guy, Mark T[redacted], was nice at first. Once he got the deposit, he is like an used car salesman, very pushy and demanding and rude. He would want you to work on his schedule instead of your schedule. He needs training or the sales department needs training on how to treat customers.

Review: I bright My 2013 Cayenne S in for service as there was a light on indicating an AWD problem. My wife dropped off the car and told the service guy of the problem and mentioned a few days early she hit a pothole or something as there was a loud bang. Well turns out the differential in the front let go. Car has 18,000 miles on it. Sean in service was absolutely obnoxious. They gave her a Ford Fiesta loaner car and made this sound like her faullt. She drives the car to the mall, gym and supermarket. So repair is $13,000 and dealer said its not covered!! Really! I said call Porsche. They said no. I called Porsche and they were shocked by this. They opened a claim and scheduled a Porsche tech to go to Huntington Porsche. Dealer is claiming there was an accident but there is no accident damage anywhere and it was not in any accidents. they need to honor the warranty. Porsche North America did not agree with dealer. Now they have written this long inaccurate letter now attached to service records on car indicating it was in an accident.Desired Settlement: I need the vindictive long letter disguised as a bill removed from the service records of the car. It indicates the car was in an accident and it was not. This is hurting the value of the car and is truly fabricated.

Consumer

Response:

At this time, I have not been contacted by Porsche of Huntington regarding complaint ID [redacted].Sincerely,[redacted]