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Porter Contractors Reviews (2)

Revdex.com Case #:  [redacted]   Dear [redacted]:   We have received your response regarding your claim of being billed for a product not purchased. We have taken care of this by cancelling the subscription and nullifying the open invoice. You will no longer be charged under this...

subscription.  The issues you have submitted to the Revdex.com are each addressed below.   Issue 1: “Being billed for an item not purchased…”   On 6/8/2015 Repaircenter was downloaded as a free trial. However, several products were ordered from the Mitchell tool store within the RepairCenter product. Most of these are free, but the CollisionBiz PDP (ProColor Data Pump) has a $50.00 /monthly fee associated with it. A confirmation email was sent to [redacted], confirming purchase. On 6/16/2015 a call was made to Mitchell to inform us that a purchase was never made. The service was cancelled within 24 hours and the invoice was waived with no charge.   Issue 2: No contact from company to let me know why I am being billed for having an account but am not assigned account number   For an online purchases made through the tool store for using a third party application through RepairCenter , Mitchell contacts via email confirmation. At the time of purchase a Mitchell account number was assigned (1009418)   Issue 3: “I have called multiple times with no resolution but with a reply that I would be contacted back to cancel my account but no call.”   The service was cancelled 6/17/15 after speaking with your Customer Success Representative and the open invoice closed with no payment. We considered the matter closed since we acted immediately to rectify the situation, with no follow ups needed.   We apologize for any confusion this has caused, but believe that we handled this issue promptly once informed.       Sincerely,       [redacted] APD-CRG Account Manager, South Territory     cc: [[redacted]], Revdex.com Enc: Attachment of this letter and copy of Revdex.com Complaint

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution. Please respond in this space ONLY]I be hiring a attorney and I will be make sure this gets put on the news as my wife works for CBS news....
Regards,
[redacted]

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Address: 516 Willard Street, Leominster, Massachusetts, United States, 01453

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www.qualitymaidscorpuschristitx.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Porter Contractors, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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