PortGate

It is really unfortunate to write this but people need to understand who they are taking as their contractor for roof and what quality and warranty they are getting. I got to work with them initially on sept 2017 and fixed some shingles and that was it. then there was storm on april 2018 not as bad it seems but the same spot that they fixed came off. they came and charged 500 $ to fix it and then it was fine till may 4th 2018. The storm even cause more damage to same side they fixed and cause more shingles off the roof. I called them around 20 times and at first call they said they are going to be there and because of that I didn't look for anyone else, because I knew them. but then he didn't reply back and I had a roof with no shingles for most part of 1 side of roof for 5 days. I called them several times and they didn't even text me back to tell they are busy and they cant make it. I then realize that they dont care about warranty and old customers and only look to new jobs. The contractor who came to fix my shingles after storm told me that who ever did previous job didn't glue well enough and didn't use enough nails to hold the shiggles. I was really offended and surprised by this way of customer service. *** I spent a lot of money and time to understand its not worth it and look for more professional team.