HORRIBLE place!!! NOTE: this was my 1st apartment and did not have experienceI lived there for year from 2014-In that time frame I witness the results of apartment break in's, group robberies where the victims where beaten, and another car robberiesThere was a hit and run on my own car and due to no camera's or active security I was on my own to pay for the damagesThe unit A/C and heater was broken for months after multiple request to fixThe unit had black out's for no reason I also had a roach problem, the office did have someone come and spray but I still had the issue afterBUT the final issue is the icing on the cakeAs this was my first apartment I did not have full education on the steps that I should take when moving outBut my lack of education should not excuse customer serviceWhen I moved out there was never a formal processI never received a walk through therefore I never received a move out expectation form indicating the actual day I moved outI turned in my keys and asked them do I need to do anything else and when can I receive my depositThe lady at the office said we would have to take a look at the apartmentMonths later I received a notice that I owed the apartment $for apparently "staying in the apartment a day over my move out date." The reviews may seem dramatic but the reviews here are trueThis place is not a place to live
HORRIBLE place!!! NOTE: this was my 1st apartment and did not have experience. I lived there for 1 year from 2014-2015. In that time frame I witness the results of 3 apartment break in's, 2 group robberies where the victims where beaten, and another 3 car robberies. There was a hit and run on my own car and due to no camera's or active security I was on my own to pay for the damages. The unit A/C and heater was broken for 6 months after multiple request to fix. The unit had black out's for no reason. I also had a roach problem, the office did have someone come and spray but I still had the issue after. BUT the final issue is the icing on the cake. As this was my first apartment I did not have full education on the steps that I should take when moving out. But my lack of education should not excuse customer service. When I moved out there was never a formal process. I never received a walk through therefore I never received a move out expectation form indicating the actual day I moved out. I turned in my keys and asked them do I need to do anything else and when can I receive my deposit. The lady at the office said we would have to take a look at the apartment. Months later I received a notice that I owed the apartment $105 for apparently "staying in the apartment a day over my move out date." The reviews may seem dramatic but the reviews here are true. This place is not a place to live.
HORRIBLE place!!! NOTE: this was my 1st apartment and did not have experienceI lived there for year from 2014-In that time frame I witness the results of apartment break in's, group robberies where the victims where beaten, and another car robberiesThere was a hit and run on my own car and due to no camera's or active security I was on my own to pay for the damagesThe unit A/C and heater was broken for months after multiple request to fixThe unit had black out's for no reason I also had a roach problem, the office did have someone come and spray but I still had the issue afterBUT the final issue is the icing on the cakeAs this was my first apartment I did not have full education on the steps that I should take when moving outBut my lack of education should not excuse customer serviceWhen I moved out there was never a formal processI never received a walk through therefore I never received a move out expectation form indicating the actual day I moved outI turned in my keys and asked them do I need to do anything else and when can I receive my depositThe lady at the office said we would have to take a look at the apartmentMonths later I received a notice that I owed the apartment $for apparently "staying in the apartment a day over my move out date." The reviews may seem dramatic but the reviews here are trueThis place is not a place to live
HORRIBLE place!!! NOTE: this was my 1st apartment and did not have experience. I lived there for 1 year from 2014-2015. In that time frame I witness the results of 3 apartment break in's, 2 group robberies where the victims where beaten, and another 3 car robberies. There was a hit and run on my own car and due to no camera's or active security I was on my own to pay for the damages. The unit A/C and heater was broken for 6 months after multiple request to fix. The unit had black out's for no reason. I also had a roach problem, the office did have someone come and spray but I still had the issue after. BUT the final issue is the icing on the cake. As this was my first apartment I did not have full education on the steps that I should take when moving out. But my lack of education should not excuse customer service. When I moved out there was never a formal process. I never received a walk through therefore I never received a move out expectation form indicating the actual day I moved out. I turned in my keys and asked them do I need to do anything else and when can I receive my deposit. The lady at the office said we would have to take a look at the apartment. Months later I received a notice that I owed the apartment $105 for apparently "staying in the apartment a day over my move out date." The reviews may seem dramatic but the reviews here are true. This place is not a place to live.